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Willowbrooks Behavioral Health

2.6

About this business

Location details

5005 Canyon Crest Dr, Riverside, CA, 92507, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.612 reviews
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Karen Penado's profile image
Karen Penado 
2 months ago

I called this place to inquire about MH services for a family friend who was in need and the staff was very helpful and informative. Unfortunately they don’t work with our friend’s insurance but they were kind enough to suggest other options. Overall I was pleased with the customer service I was provided with. Amazing staff. Thank you Willowbrooks! 

Emely Cortez's profile image
Emely Cortez 
2 months ago

Great services ! Providing a lot of help and were very patient with us. Great psychologist as well and not to mention the staff were great as well!! 

Collin Wolford's profile image
Collin Wolford 
3 months ago

Makes sense that the score is 2/5. My therapist here is fantastic but the staff SUCKS. Do yourself a favor and find someone else. 5 months ago I missed an appointment and they have failed to set up a new one, I have called again and again and been told they contacted my insurance. I finally reached out to insurance and was told they NEVER reached out. When I brought this up to them they got shitty and rude and tried to explain how it was MY FAULT. THIS PLACE IS GARBAGE 

Niki Mostadim's profile image
Niki Mostadim 
3 months ago

We had a wonderful experience at this Autism assessment center. The psychologists were incredibly kind, patient, and thorough — guiding me through every step of the testing process with care and clarity. I felt supported, informed, and truly understood. We had tried other centers but the psychologist did not possess the expertise as this team! They really specialized in the field of testing and autism services. I also like that they provided me with referrals and resources upon completion of the assessment. Highly recommend ... read more

Valerie Espinoza's profile image
Valerie Espinoza 
6 months ago

I called to get general information about scheduling an evaluation for my brother, who appears to present with ASD. I simply asked what the process was — whether a referral or documentation from a PCP was required. The operator was extremely rude and unhelpful, insisting she couldn’t provide any information and that my brother had to call himself. Even after I told her my brother was right next to me and could speak directly if needed, she continued to be dismissive and said, “How do I know that’s really your brother?” — whi... read more

Frequently asked questions about Willowbrooks Behavioral Health

How is Willowbrooks Behavioral Health rated?

Willowbrooks Behavioral Health has a 2.6 star rating with 12 reviews. 

When is Willowbrooks Behavioral Health open?

Willowbrooks Behavioral Health is closed now. It will open at 9:00 a.m. 

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