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Willowbend Apartments

4.5

About this business

Location details

14343 Willow Bend Park, Chesterfield, MO, 63017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.5166 reviews
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Kevin Young's profile image
Kevin Young 
recommend  Recommended
4 years ago

The apartments are awesome. Staff is outstanding!!!! Especially Rick!!! 

Business response:

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Ashley Square! We are always more than happy to assist you if anything else comes up. Take care! 

Nichelle Jones's profile image
Nichelle Jones 
recommend  Recommended
4 years ago

They are so friendly and help with whatever is needed Alicia is Awesome!!! She has been there every step of the way when I need help with anything !!! And the maintenance crew is are awesome never had any problems sine I've been a tenant there 

Business response:

Hi Nichelle, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Jamie Renée's profile image
Jamie Renée 
4 years ago

If you like roach infested, dirty hallways with brown liquid running down the walls and stains on the carpet, constant weed and cigarette smells even though the property is supposed to be smoke free, a parking lot that floods every time it rains, inconsiderate neighbors and garages that constantly have water in them, Ashley Square is just the place for you! They have all those amenities and more! Another one of my favorite features is the lack of parking spaces and when you actually can find a place to park, none of the resi... read more

Business response:

Hello Jamie. My name is Alicia I am the Community Manager at Ashley Square. I would like to set up a time for you and I to meet in person to discuss your concerns with the community. Since starting in March I have worked very hard to improve communicate with residents by extending office hours an making sure phone calls and emails are returned promptly. I will be in the office today until 6pm please stop by at your convenience. If today does not work for you, we have office hours Monday thru Friday 9-6pm. We take your concer... read more

Roy Brewer's profile image
Roy Brewer 
recommend  Recommended
5 years ago

I have lived at Hilltop and currently living at Rockwood Condominiums. I enjoy the community. The staff are so polite. They take care of any problem i have with the condo as soon as they can. I show them how much I appreciate everything they do for us, by cooking them a lunch every once in a while. It is a pleasure living in this community. 

Business response:

Roy: Thank you so much for the recommendation and for being a valued resident r community! We appreciate your comments and we our extremely grateful for the lunches your provide the staff with! Not only do we appreciate the lunches we like the conversation time we get to have with you Not of all of us were here during your move in but some of us were and still remember that day and so happy that you have remained a resident with our communities! Thank you for your continue support and all you do for the staff. We greatly app... read more

Keanna Glover's profile image
Keanna Glover 
5 years ago

I highly DO NOT recommend this apartment to anyone, especially someone who has a unique living situation such as my fellow military members. I have lived here twice over my four years stationed at Fort Campbell (a break inbetween for a deployment) and I will say that as a community they have gone down significantly. I will say that there are plenty of small complaints to be had of this place but the real kicker for me was their handling of military orders to cancel my lease. I was told in person, on multiple occasions, that ... read more

Business response:

Hello Mrs. Glover, I am sorry to hear that you are frustrating with the way you feel your notice to vacate was handled by our community. However I would like to clarify when you spoke with our agent you were informed that as long as we receive a copy of your orders to go in conjunction with your move out notice on or before 9/1/20 then September would be the last month that you would be financially responsible for unit. However if orders were not received on or before 9/1/20 your 30day notice would not be able to go into eff... read more

Dana Robinson's profile image
Dana Robinson 
recommend  Recommended
5 years ago

Just going in to fill out my paperwork and sign my lease I’ve seen how amazing this Community is. The staff is exceptional and have such teamwork. Can’t wait to make this place my home! 

Business response:

Dana: Thank you for recommending our community! We are pleased the start of your move in process has been everything your expected and we are sure your move in experience will be just a pleasant on the day of move in! We look forward to your move in date and are preparing your home for your special move in day! 

Angela Pryor's profile image
Angela Pryor 
recommend  Recommended
5 years ago

I've been at this place several times and they were so kind to show me the apartments! My roommates and I loved these ladies!! 

Business response:

Hi Angela, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

Amber Macklin's profile image
Amber Macklin 
recommend  Recommended
5 years ago

We just moved here and love it already. 

Business response:

Amber: We are so pleased you chose our community and are so happy you enjoy the community. Thank you for the recommendation and are so excited to have your in our community! 

Sarah Land's profile image
Sarah Land 
recommend  Recommended
5 years ago

Great community and great amenities! Staff is wonderful and very pleasant. 

Business response:

Sarah: Thank your for the recommendation! We greatly appreciate your comments and having your as a resident in our community. The staff is very thankful for your comments and thankful we are able to offer our residents a warm and friendly community. 

Frequently asked questions about Willowbend Apartments

How is Willowbend Apartments rated?

Willowbend Apartments has a 4.5 star rating with 166 reviews. 

When is Willowbend Apartments open?

Willowbend Apartments is closed now. It will open at 9:00 a.m. 

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