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Willow Stream Spa at Fairmont Empress

4.6

About this business

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria. Willow Stream Spa offers authentic and effective spa experiences customized to your wellness needs. Willow Stream Spa at Fairmont Empress provides the most luxurious spa experiences on Vancouver Island. To maximize your spa experience, we recommend arriving early to partake in our spa ritual. The spa ritual includes Finnish style saun... read more

Location details

633 Humboldt St, Victoria, BC, V8W 1A6, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6279 reviews
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Colleen S's profile image
Colleen S 
on Google
a week ago

Best spa experience ever! Went for a facial and it was magical. Leslie was amazing and took good care of me. I loved the adjustable bed they used and how soft the bedding was. All of the spa facilities and areas we used were very clean and tidy. I was impressed! The snacks, tea and water were all so tasty! Also really enjoyed the steam room and mineral pool. Very friendly and accommodating staff. Highly recommended! 

Rachel Johnson's profile image
Rachel Johnson 
on Google
a month ago

My wife Kati and I both got the Empress package today (massage, facial, pedicure). Our massage therapists Lynne and Amanda were superb, so conscientious of our sore areas. Then Nadine and Sofia gave us the most relaxing facials and scalp massages, using products that were gentle on my sensitive skin, and gave us the most neat and precise pedicures, plus lots of laughs and great restaurant recommendations. Can’t say enough about these ladies, give them all a raise! 

Linda MacKenzie's profile image
Linda MacKenzie 
on Google
a month ago

Totally enjoyed my Tranquillow treatment with Sophie. Looking forward to more regular visits to the mineral pool and spa. 

Carson Mack's profile image
Carson Mack 
on Google
2 months ago

Daniela gave me the best massage I’ve ever had in my life. 

Amandeep Pabla's profile image
Amandeep Pabla 
on Google
2 months ago

Had the stress relief massage with Sally and it was amazing. I get massages frequently but Sally really made it a personalized experience. If you plan on using the other amenities, give yourself enough time! 

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Frequently asked questions about Willow Stream Spa at Fairmont Empress

How is Willow Stream Spa at Fairmont Empress rated?

Willow Stream Spa at Fairmont Empress has a 4.6 star rating with 279 reviews. 

When is Willow Stream Spa at Fairmont Empress open?

Willow Stream Spa at Fairmont Empress is open now. It will close at 6:00 p.m.  

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