Willow Springs Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Willow Springs Apartments

4.5

About this business

Location details

608 39th Ave SW, Puyallup, WA, 98373, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.558 reviews
Select a rating
Ethan M.'s profile image
Ethan M. 
a year ago

Mediocre property Property is mediocre: great amenities, but walls are so thin that it's a serious problem: I was woken up by my neighbor's alarm countless times, and could often hear every word of their conversations. Location is great! Unfortunately, the management fenced off the pedestrian exit, forcing me to drive to destinations I could see from my apartment. Really annoying if you like living in a walkable area. The management made several other bad decisions that earned them this score. Last summer, they decided to ba... read more

Taylor P.'s profile image
Taylor P. 
4 years ago

Recommended for people who like to PARTY!!! If you want to be able to party all night long and not worry about noise complaint repercussions then THIS IS THE PLACE FOR YOU! This is a PARTY complex!!! Don't worry about making noise or violating lease terms, management doesn't care at all. If you want to run appliances well into quiet hours or play loud music at 3 AM or have more than 2 pets then you will love it here. Management won't respond to noise issue emails so go CRAZY! I would recommend this place to only the hardest ... read more

Jennifer M.'s profile image
Jennifer M. 
6 years ago

Management Lacks Our apartment is fine, it’s clean and pretty well maintained. However management is horrible, we never even got to see the apartment until after we signed the lease. We asked many times and there was always a reason as to why we couldn’t so it made signing a lease very nerve racking. They are doing updates around the grounds but they have been put off or delayed and you get very little notice about it. Even though you have to make sure you move your vehicle. In our building a few people have moved so obvious... read more

Business response:

Hi! We are thrilled to have you as a resident in our community and love your 4-star rating. We appreciate all feedback as it helps us know what we're doing right and where we can improve. It is important to us that we provide the best possible service to our residents. Please let us know if you ever need our attention, your happiness is vital to us. - The Team at Olympic Heights 

j. g.'s profile image
j. g. 
7 years ago

Highly Recommend Willow Springs Apartments in Puyallup, WA Being a retired Air Force Senior Non-Commissioned Officer, I spent over 25 years in uniform. Needless to say I've lived in many locations and many communities. Willow Springs is by far the finest community in which I've lived. After finding civilian employment in Puyallup, I moved to Willow Springs based on proximity to work, the wonderful community (quiet, secure, well maintained), the beautiful third floor unit with a heaven-like view of the woods, and of course th... read more

Business response:

Hello! Thanks so much for taking the time to share your positive thoughts about our community. We sincerely appreciate your kind words, and we will be sure to relay them to the team. We wish you the very best and hope you will return for a visit. Thanks again! - Willow Springs Team 

kara T.'s profile image
kara T. 
8 years ago

Best apartment in puyallup by far!!!! My fiancé and I moved into Willow Springs a few months ago and we can't stop finding good things to say about this place. It is super quite and peaceful, other residents are incredibly kind and friendly, and the property is safe and well kept. The office staff is a large reason of why we moved in. Willow springs employees are so respectful and honest. They even remember our dogs name and say hello every time they see her. Also the repairmen are so sweet and nice and careful while doing p... read more

steve b.'s profile image
steve b. 
8 years ago

Don't move here This is one of the worst place to move. Staff doesn't care about tenants. Very bad and slow maintenance service. Located near highway and full of pollution and noise. Lots of stupid rules. Not good for non smokers. Garbage is always full. Pool is never cleaned. You will find broken window of your car and stuff missing from your car very often. Rent is increased without any reason. 

Business response:

If you have any concerns, I would be more then happy to help. We care about the tenants and addressing their concerns. Maintenance always try to get to each work order quickly and promptly. This is not a non smoking complex. The pool is cleaned often and garbage are taken care of every week. Lastly, rent is increased based on what the market is doing. Despite popular belief, rent is not increased due to any personal reasons. Call or stop by the office if you have any other issues. Have a great day! 

Megan D.'s profile image
Megan D. 
10 years ago

Very nice place to live We have lived her for almost a year now. We enjoy that we are allowed to have a animals here and were not charged an arm and a leg for the deposit for them! The grounds are very nice and always well kept. The pool and sauna and gym are a big plus for us! The only thing that I would say is that there are alot of evergreen students that live her. If you are one that needs constant quiet then this is prob not the place for you, the westside period would not be the best place for you. But also it is not a... read more

Teri C.'s profile image
Teri C. 
10 years ago

Cute and cozy Willow Springs is a wonderful place to live. It's close to shopping and restaurants. It's tucked back from all the hustle and bustle. The office is staff is so incredibly nice and very helpful. The apartments are so cozy and cute. Absolutely love it! 

Josblh B.'s profile image
Josblh B. 
10 years ago

Wonderful community Olympic heights is a wonderful little community to live. The neighbors are super friendly, the management staff is helpful and won't really pester you about anything unless it's a major violation. Maintenance staff gets jobs done super quick and are even friendly to boot as well. Newer double pane windows, with little vents in the tops, wood burning fireplaces. All in all terrific apartments. 

Frequently asked questions about Willow Springs Apartments

How is Willow Springs Apartments rated?

Willow Springs Apartments has a 4.5 star rating with 58 reviews. 

When is Willow Springs Apartments open?

Willow Springs Apartments is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com