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Willow Point Apartments

3.0

About this business

Location details

13717 Northwest 2nd Avenue, Salmon Creek, WA, 98685, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.038 reviews
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Danielle Stone's profile image
Danielle Stone 
on Google
3 weeks ago

New owners and Thrive Property Management have taken this place to where it has never been before. And it was already terrible. Thrive doesn't train their people; they outsource even basic maintenance projects; they don't have anyone to fill in when there is no manager; assistant manager has no authority; contractors are terrible; tenants are ignored and ghosted; Thrive makes up charges, then won't remove them, even when the charges are absolutely wrong; no one answers the phones or emails; corporate won't answer either. Las... read more

Troy Schiermeister's profile image
Troy Schiermeister 
on Google
a month ago

I am making this review even though my wife had to deal with the office staff way more than I. She was so exhausted when we moved in April that she just wanted to forget about the existence of this place. We moved into a townhouse when the private owners owned this place. Terry fixed any and everything within 2 hours of us letting them know that something needed to be fixed. The front office lady (Lurena?) was upfront about everything, kind and most of all competent. Everything changed around November 14, 2024. Instead of a ... read more

Diane Connor-Coleman's profile image
Diane Connor-Coleman 
on Google
a month ago

If I could give 0 stars, I would. I have lived at Willow Pointe Apartments since 2019—first in an apartment, then in a townhome. When the previous management company was in place, this was a wonderful community. They were kind, responsive, and truly cared about the people who lived here. Since Thrive took over, everything has gone downhill. The new management is rude, unprofessional, and completely disconnected from the needs of the residents. They care far more about how the place looks than how people are treated. They’ve ... read more

Theresa Del Re's profile image
Theresa Del Re 
on Google
3 months ago

Excellent service! Maintenance issue resolved quickly. 

Bill Gilliland's profile image
Bill Gilliland 
on Google
3 months ago

took all of two minutes to fix after they showed up..thank you 

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Frequently asked questions about Willow Point Apartments

How is Willow Point Apartments rated?

Willow Point Apartments has a 3 star rating with 38 reviews. 

When is Willow Point Apartments open?

Willow Point Apartments is closed now. It will open at 9:00 a.m. 

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