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Williams Wrecker Services

2.9

About this business

Location details

1039 Industrial Dr, Charlotte, NC, 28105, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.9224 reviews
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Tammy P.'s profile image
Tammy P. 
a year ago

Today I was at an appointment and when I came out my car would not start, no lights, no power, nothing. This has happened a few times with this car and I was frustrated and angry. Called the dealership and explained and well she told me to get it to them so they could get it resolved. I was all alone. Single female and was going to need a ride with the tow truck driver to them so they could get me home after we got the car all checked in. Let me tell you Billy was amazing - he out of the truck was on the same page with me on... read more

Sherman Andre Jeffers's profile image
Sherman Andre Jeffers 
4 years ago

My driver was in an accident with the company tablet and product in the vehicle. He wasn't allowed to get our stuff out our vehicle. Was told the driver was impetuous. The staff at the wrecker company treated all involved snidely. We aren't some fly by night operation!! Don't like you!! I see others don't either. I wanted to use my friend's service, Hartsell Towing, Mint Hill. My stuff better be in the vehicle. 

Marisa Robinson's profile image
Marisa Robinson 
4 years ago

they caused 1200 dollars worth of damages to my car and refuse to pay for it. At first they acted like they were going to pay it but now that my car is in the shop they are ignoring me and won't take my phone calls or respond to my emails. If you are unlucky enough to have to deal with this bunch of trashy individuals make sure you take photos of your car when it gets there in case they hit it with another car because they will not pay for it. They think everyone wants to rip them off. They are all rude especially the owner'... read more

Christine Calabria's profile image
Christine Calabria 
4 years ago

They are the absolute worst people I have ever dealt with in my life. They are rude and incompetent. they speak to people with disabilities like they are idiots and they charge yiunto get access to your car, when we did not even choose them after the accident. I have never had such a bad experience with a towing company in my life. Do not ever choose them. They need a course in how to properly speak to people and how to use modern technology. Apparently people badly hurt in an accident and cannot walk have to get a printer a... read more

Marisa Robinson's profile image
Marisa Robinson 
5 years ago
Austin Ryte's profile image
Austin Ryte 
5 years ago

Worst business I’ve ever came into contact with. I was in a wreck and went to their office to get my property out of my car and to take a picture of my vehicle so I could send it to a mechanic to have an idea of what I should do with my vehicle before I have it towed to another location. They refused to let me see my car nor let me have any of my stuff out of car until I paid them $100. I had my Bible, money, clothes, and other valuable items in my car that I had every right to get. If you refuse to let somebody get their Bi... read more

Mersadees Megget's profile image
Mersadees Megget 
5 years ago

the guy brandon was very rude lied on us came out yellling at me n my aunt for no reason like didn't do anything but asked for help to get in the trunk bad customer service brandon needs to be fired in to get in womans faces as a man was wronge what kind a man disrespects woman in fuss with them all bc they on they phone in said they have bad customer service why get mad when u was rude all we asked was to pop the trunk to get stuff out my stuff he came out with another man in they started yelling say get off they property l... read more

Naomi Wyatt's profile image
Naomi Wyatt 
5 years ago
Wendy Mwangi's profile image
Wendy Mwangi 
6 years ago

Sketchy, cigarette reeking junk yard. Use them at your own risk! 

Frequently asked questions about Williams Wrecker Services

How is Williams Wrecker Services rated?

Williams Wrecker Services has a 2.9 star rating with 224 reviews. 

When is Williams Wrecker Services open?

Williams Wrecker Services is open now. It will close tomorrow at 12:00 a.m.  

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