Williams-sonoma's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Williams-sonoma

4.2

About this business

Location details

322 Commons Dr #2120, Ste 2120, Geneva, IL, 60134, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.275 reviews
Select a rating
L's profile image
L 
a month ago

The Geneva, IL location is a lovely store, however, the sales associates are often so busy unpacking boxes that they do not acknowledge customers. I have walked the entire store without one associate asking if I need help. The shelves are often over crowded, especially at holidays. I go to the Oakbrook store now even though I live in Geneva. 

Veronica Cieslica's profile image
Veronica Cieslica 
a month ago

Would give this store zero stars if I could. Stopped in for the second time on 1/20/26 and had an awful experience. Not a single worker acknowledged me or my mom. When we were ready to check out, there was 2 workers doing 1 transaction. She only had bought one thing. The workers kept looking over at us and giving us weird looks and not saying anything so we decided to not purchase our item and leave. I came here about a month ago before Christmas and had a similar negative experience. Nobody greeted and/or acknowledged me, o... read more

Jackie Labno's profile image
Jackie Labno 
2 months ago

Poor experience on Sunday, 1/4/26 - I’ve never shopped at Williams-Sonoma for my favorite kitchen brands like All-Clad & Le Creuset, and I don't think I’ll ever return after my first experience. I received an All-clad double burner griddle for Xmas, in the non-stick version. We cook off enameled cast iron and stainless steel only. Despite this, I gave it a try and was not happy with the way it cooked. My intention was to exchange for the enameled version or worst-case, return and buy the enameled version off Amazon. Had the ... read more

NS's profile image
NS 
11 months ago

Over priced stuff. Not worth the price. 

KC's profile image
KC 
a year ago

Nice employees and has a lot of great kitchenware for those who love to entertain and cook for others. 

Frequently asked questions about Williams-sonoma

How is Williams-sonoma rated?

Williams-sonoma has a 4.2 star rating with 75 reviews. 

When is Williams-sonoma open?

Williams-sonoma is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com