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Williams-sonoma

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4.3
274 reviews
|Kitchen Supplies|New York, NY 10011

110 7th Ave, New York, NY 10011

(212) 633-2203

https://www.williams-sonoma.com/stores/us/ny/new-york-chelsea/

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About

Williams Sonoma retail stores offer premium products you won't find anywhere else, along with world-class customer service (including free gift-wrapping). When you visit us, you'll experience the pleasures of cooking firsthand. Complimentary cooking classes highlight seasonal menus and help you master new kitchen techniques. Meet your favorite culinary authors at our book signings. Specialty food tastings introduce you to artisanal flavors from around the world. Demonstrations of the latest kitchen equipment give you hands-on experience, making it easy to discover products that best suit the way you cook and entertain.

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4.3
274 reviews
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Doug White on Facebook

3 years ago

05/18/2018, 04:31 AM
I recently purchased a picnic basket from your website and you guys canceled my order because of the price. I would like a better clarification of why this was canceled.
Business Response:

We are the store on 7th Ave in Chelsea. Did an associate here at our store order the basket for you?

Doug White on Facebook

3 years ago

05/18/2018, 01:11 AM
I recently purchased a picnic basket from your website and you guys canceled my order because of the price. I would like a better clarification of why this was canceled.
Business Response:

We are the store on 7th Ave in Chelsea. Did an associate here at our store order the basket for you?

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Sheri Whiting-Abate on Facebook

4 years ago

11/04/2017, 01:14 AM
Surprised & sad. Awful experience @ the NYC Chelsea location. I waited 15 minutes for assistance with a return. Only 2 staff members doing the best they can. Manager, refused to speak directly to me. Although I was standing 3 feet away from him. Instead, he relayed his "decision" through his staff member! Almost a week & haven't heard from senior mgmt. as I was told.
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Trinae Thompson on Facebook

4 years ago

05/04/2017, 01:08 AM
Not good customer service or clarity of policies for items. Unfortunately all these "high end" marketers have definitely deflated in service.
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Felicita Castro on Facebook

6 years ago

01/02/2016, 00:26 AM
Good customer support and service. Store is nicely displayed with the comfort of home.
Gusu Gusano on Facebook

6 years ago

12/02/2015, 00:05 AM
Justin Sansone on Facebook

6 years ago

10/26/2015, 01:20 AM
Elizabeth Taylor on Facebook

6 years ago

09/25/2015, 01:12 AM
Friendly knowledgeable staff and they are always cooking great food in the store.
Diamond Jones on Facebook

7 years ago

08/18/2014, 01:14 AM
Everyone is always so helpful and excellent customer service especially Lisa the store manager.
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