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Williams Reserve
- Apartments
- Palatine, IL
About this business
Location details
1245 E Prairie Brook Dr, Palatine, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Absolutely Do Not Rent Here — Terrible Experience This apartment complex was a complete nightmare. Please, beware before signing a lease here. I’m a young woman, and this was my first apartment — and it ended with me terminating my lease after just a month and a half due to multiple serious issues. 1. Severe Spider Infestation The apartment was completely infested with spiders from the day I moved in. I was killing 20–30 spiders every day, and despite deep cleaning and having very few belongings, they kept coming back. They ... read more
Apartments complex infested with mice and bugs. We had mice in our apartment that came in from the boiler room. Maintenance would rarely come check traps and when I called because a mouse was caught they would never bring replacements. Our first day in the apartment the sewer line backed up and the access to the line is in the apartment in the master closet. They opened the line and waste from all the units was spread all over the floor and our brand new furniture. They did nothing to make it right. I had to clean because ma... read more
Lived there for 2 years. Constant dog barking (like non-stop for hours on end) from multiple tenants - made multiple complaints about it, along with several other neighbors, and nothing was ever done. They basically just told us to call the cops. I tried leaving one neighbor a note about their barking dog and was sent a notice to "cease communication with the neighbors". They raised the rent on me both years I lived there, claiming that their apartments are in "high demand", yet my unit has sat empty for the past 2 months. G... read more
I lived here a couple years ago and I have no complaints! I lived in one of the loft-style apartments and although it was creaky due to the building being older, I fondly remember living there and loved working with Andrew!
11:41PM AT NIGHT SEPT 22, 2025 the crew they hired to resurface the parking lot is out there using leaf blowers in the parking lot. I live next door to the community and I get woke up to the noise. Crew outside yelling across the parking lot to each other etc. This afternoon one of the residents was parked in my parking spot in my community and our leasing office had to make them move. You would think the management office would have set hours for the parking lot crew like they did for our community when they redid ours last... read more
Frequently asked questions about Williams Reserve
How is Williams Reserve rated?
Williams Reserve has a 4 star rating with 92 reviews.
When is Williams Reserve open?
Williams Reserve is closed now. It will open at 12:00 p.m.
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