William Cannon Heating & Air

Natalie H. 

on Citysearch

12 years ago

installed the heat & air in my new home, repeatedly told them that there was something wrong since the upstairs was blazing hot and downstairs not so much, owner finally came out and said that there was nothing wrong with it, it was me. Turns out that not only was I correct in the fact that you wired the downstairs unit to the upstairs unit but it overloaded and stopped working. nothing like telling them what to look for cause the expert could not figure it out! 

Itsnotworthit 

on Citysearch

13 years ago

THE WORST COMPANY AND FAMILY!! – The absolute worst company in the business!!! I did not select them, they were contracted by my builder and hopefully the builder knows to never make the Canon Heating and Air mistake again!!! Poor quality of work that caused numerous problems to my new home. To add insult to injury the customer service was piss poor. Supposed to be a family ran business and trust me you will soon find the apple does not fall far from the tree but one rotten apple definitely spoiled this bunch!! They were rud... read more

MR J 

on Citysearch

13 years ago

bad service, even worse customer service – these guys improperly installed my ac unit 3 times then I figured out they put in a drip pan with a hole in it... too late... water damage in my living room ceiling. then 18 months later the AC unit goes out. I experienced the WORST customer service from the owner. If you sold a product with repeated problems and service problems, wouldn't you at least help to make it right? Come on William Canon, have some decent customer care. you suck.... 

CHOVHH 

on Citysearch

13 years ago

Don't return calls – After 3 calls and messages left each time with their office, I have given up. 

ccannon2williamcannonhtg 

on Citysearch

13 years ago

Wonderful company – I just had William Cannon Heating and Air to my house to service my air condtioning system. They we very professional, prompt, knowlegable, and informative. The Tech eased my concerns due to the recent storm damage. A tree fell on my house and landed on my outside unit. He informed me that this is a family owned business and most of the techs have been there from 10-25 years and that the company was established over 35 years ago. I talked with the owner and she assured me that they would take care of all ... read more

Dr Big 

on Citysearch

15 years ago

Dishonest & Unreliable – This outfit was used by our contractor to install a commercial unit in our building and we found out that they did not complete the installation of the furnace components and put our business in a very precarious and unsafe situation. We called them several times in the summer to fix the air and they charged an arm and a leg for every call but problem was never fixed. Another company was called and discovered that the installation of the unit was not done properly and was not finished. They wondered ... read more

bartlettcustomer1 

on Citysearch

18 years ago

NOT WORTH YOUR TIME, BAD SERVICE, WORSE PRODUCT – I have new units installed by a local builder from Willaim Cannon. They're not brand name and are pieces of crud. I've been in my home 2.5 years and the upstairs unit hasn't worked properly yet. They never respond when the unit goes out, usually on the weekend or at night. Can't find or fix the problem, service techs are worthless. DON'T USE THIS COMPANY! ! ! 

okcspike 

on Citysearch

18 years ago

POOR SERVICE, DOES NOT RESPOND TO EMERGENCIES – Our brand new AC unit failed on a Friday afternoon. We got NO RESPONSE from William Cannon. NOT RECOMMEDED_Avoid this company at all costs. In our expereince they do shoddy work and do not respond to emergencies created by their failure to do decent work.