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Wilkins Air Care

3.8

About this business

Location details

1109 N Ash Ave, Lubbock, TX, 79403, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.829 reviews
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Heather Walsh's profile image
Heather Walsh 
7 months ago

very professional cared about the consumer was very courteous and polite, and finally found the problem with my air conditioner. Would recommend everyone. 

Ricky Wiles's profile image
Ricky Wiles 
9 months ago

Every time there is a storm, I’m reminded by the things that I have to do that I am still waiting on calls back from Wilkins from a few years ago;) I, unfortunately, had a home warranty. The warranty company used these bozos when my a/c went out. The unit they put in isn’t big enough for my house. Also, they went cheap on everything, setting me up for failure for years to come. I meant the owner once after multiple messages and calls. He was not nice. He didn’t shake my hand. He said he would get something fixed but then gho... read more

Brian Duran's profile image
Brian Duran 
2 years ago

They don’t care about their customers very unprofessional company I’ve used before this time they were uncooperative with me. Poor customer service very bad company. I wouldn’t use them again. Never again. Paul Wilkins will hang up on you. 

Jenna Lay's profile image
Jenna Lay 
3 years ago

Wilkins installed a brand new AC Unit for me in June 2021. In June 2022, our nest thermostat had an error message saying wiring was wrong and needed to be checked. We had since bought a home warranty through Earls, who is amazing by the way, and called them to come take a look. They said that whoever installed it, installed the wiring incorrectly. Everyone is human, not a big deal. However, I now I owe earls $85 to fix this mistake. So I called the owner or manager over at Wilkins and let him know that the unit wasn’t instal... read more

Jenna Bouffard's profile image
Jenna Bouffard 
3 years ago

Wilkins installed a brand new AC Unit for me in June 2021. In June 2022, our nest thermostat had an error message saying wiring was wrong and needed to be checked. We had since bought a home warranty through Earls, who is amazing by the way, and called them to come take a look. They said that whoever installed it, installed the wiring incorrectly. Everyone is human, not a big deal. However, I now I owe earls $85 to fix this mistake. So I called the owner or manager over at Wilkins and let him know that the unit wasn’t instal... read more

Frequently asked questions about Wilkins Air Care

How is Wilkins Air Care rated?

Wilkins Air Care has a 3.8 star rating with 29 reviews. 

When is Wilkins Air Care open?

Wilkins Air Care is closed now. It will open at 8:00 a.m. 

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