Wilbanks Heating & Cooling

Noel Holt 

on Google

2 years ago

We have used Randy for many years. I am always hesitant to use someone else. He knows my system and he troubleshoots and never up-sales me and I have an old system. I trust him and his work. 

Marketta Washington 

on Google

2 years ago

Wilbanks had a piece of metal fly off their truck and hit my son’s truck that he only had for two months. It scratched the windshield and the hood of the vehicle. Pictures of the truck, the license plate, the damage done to the vehicle and metal were taken. I have called Wilbanks once a day for 4 months regarding the damage done to the vehicle and no one has reached back out to me yet. If they conduct business with their customers this way I definitely know to never use them. 

Melissa Hendon 

on Google

4 years ago

Came by within a few hours for repair. Charged a very reasonable price. My parents and grandparents used this same business. 

Spencer 

on Google

5 years ago

Terrible. Took advantage of 96 yrs old grandmother. Well overcharged and water heater not working right. A year on a 6yr warranty. Refuses to fix and says everything is great. Stormed out of house when confronted about overcharging and work quality. So angry thought he would have a heart attack in driveway Looking for new company to fix his errors nowand having to potentially file. Avoid at all costs. UPDATE 1-31-20 We have spoken with the Rheem manufacturers and they are sending out the part to fix the issue. We did trouble... read more

Lisa Krzysik 

on Google

6 years ago

I called Randy Wilbanks on the recommendation from a friend after another company didn’t show up and didn’t call. Mr Wilbanks was able to come the very next day after I called late in the afternoon the day before and he had the problem figured out and fixed in a very short time. I highly recommend Wilbanks and Sons to anyone!