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501 8th St SE, Altoona, IA, 50009, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | 8:30 a.m. to 12:00 p.m. | |
Sun | Closed |
If I could give negative stars I would. Screwed up both my contacts and glasses, left me completely blind without anything as neither could be used. Ive never had any error at all in over 25 years going elsewhere. The flaws are so huge that i would be a hazard driving and keep walking into things because they arent the right prescription or the lens is messed up. So angry this is a waste of time money and now more time and hasssle and going without, because theyre too stupid to know wtf theyre doing. GO SOMEWHERE ELSE, ANYWH... read more
I went to the store on Ingersoll. What a disaster.I bought some rather pricy frames and lenses I expected some service. What I got was fleeced for every dime. FIrst the frames were defective. When I complained they bent the frames into an odd shape and told me to try it out for a few days. WHen I returned they charged me a 10 dollar warranty fee to have them replaced. I also noticed that the 90 dollar transition treatment i paid for was not on my lenses. (Which is really bad since they make the lenses right there). I complai... read more
I've gone here for years nd everyone's always so friendly nd nice.
I called to make an appointment as a first-time patient there. The lady was so rude on the phone and was not helpful at all. I actually apologized for "inconveniencing her", because that's how she made me feel! I canceled my appointment and found a much friendlier business to help me out.
I will never EVER spend a dime at this place again. The recectionist is extremely rude and snooty. I had been going there for 5 years but i had finally had enough. I was sick of talking to the receptionist and seeing her when i came in. I like to go into a nice friendly environment wherever i go but this ISNT. I now go to eyeglass world and will never go there again. They should really hire a new receptionist. Someone who isnt so rude!!"
I give one star for this store due to their horrible service, their customer representative is horrible. First, they are not friendly. Second, look like they only accept cash, because they dont know how to use their credit card payment machine, so make sure u bring enough cash. Third, this is most important they dont know anything about vision insurance coverage, they sound like u are the one responsible for all the cost.
Whylie Eye Care Center has a 3.4 star rating with 24 reviews.
Whylie Eye Care Center is open now. It will close at 5:00 p.m.
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