White's Auto Mall Chrysler Dodge Jeep & Ram

Michelle Brown 

on Google

2 months ago

I had a great experience at White’s Auto Mall, Preowned location. The salesman, Bobby, was respectful and thorough when answering all questions, and I had several. I had been wanting a Nissan Murano for a while. Found one on the lot and did my research on the Carfax, model year, etc. Bobby was persistent in his communication on my interest via email. I stopped in on a Saturday morning to test drive and Bobby was very professional. The trip to the finance office was also easy. They secured financing at a lower rate than I ex... read more

Sean Perkins 

on Google

a week ago

Oh my, I have been waiting for the chance to brag about Lauren! Her communication is top-tier and sets the standard for how customer service should be. She is hands-down the single reason I remain a loyal customer and will keep returning here for service. She’s an exceptional team member! I hope Tim knows what a gem she is! I sent this to Jen via text. I'm also putting it in here to make sure it gets to Lauren and Tim. You guys have been nothing but amazing! 

Barbie Thomas 

on Google

3 months ago

My ignition module broke. I was given an appointment for the next day. I arrived only to be told that I had to pay for the service/repairs PRIOR to it being ordered and anything being done to my jeep…….$948.00! Who carries that much money to just drop in a moment?! Not most. A week later, after I called, I was given another appointment. From there I sat in the waiting room for 3 hours before being told that I was being taken home because they had no idea how much longer it would take. The whole process was horrible and I don... read more

Krista Choi 

on Google

2 months ago

I am so impressed and thankful for this dealership! Fazhan help us tremendously with everything! He not only was able to get us into a reliable perfect family car but he also helped us find a way out of a wrongfully done contract with another dealership. I would definitely recommend this dealership even to people in Tennessee! The service is impeccable and they are the most honest company me and my husband have worked with!! 

Paul Godman 

on Google

2 months ago

I got my truck in for service really quick, however it took a few days to get it diagnosed. After the truck was diagnosed it took another 10 days to be completed. During the ten days I waited I could not get a hold of the service advisor, I called multiple times and when I did get someone on the line my service advisor was always too busy to talk, I didn’t receive any calls from my service advisor. After several days I finally called and requested to talk to a manager. After talking to someone who said he was in charge o... read more