White's Auto Mall Chrysler Dodge Jeep & Ram

Barbie Thomas 

on Google

a month ago

My ignition module broke. I was given an appointment for the next day. I arrived only to be told that I had to pay for the service/repairs PRIOR to it being ordered and anything being done to my jeep…….$948.00! Who carries that much money to just drop in a moment?! Not most. A week later, after I called, I was given another appointment. From there I sat in the waiting room for 3 hours before being told that I was being taken home because they had no idea how much longer it would take. The whole process was horrible and I don... read more

Chad Phillips 

on Google

5 months ago

I had an absolutely outstanding experience at White's Auto Mall RAM dealership! I was visiting from out of town, and they went out of their way to make me feel comfortable and taken care of from the moment I walked in. The team was incredibly welcoming, friendly, and genuinely focused on helping me. They took the time to answer all my questions without any pressure, and made the entire process smooth and stress-free—especially impressive since I wasn’t local. What really stood out was their professionalism and attention to ... read more

Jesse DeJaynes 

on Google

2 months ago

AVOID This Dealership – They Scammed My 18-Year-Old Son I am absolutely furious with Whites Auto Mall Hopkinsville for taking advantage of my 18-year-old son. He took his 2006 Honda Civic in because the anti-theft alarm kept going off and the key barrel cylinder needed to be replaced. That’s it. A straightforward fix. They told him they would take care of the original issue, but then hit him with a massive repair list that included replacing the door handle, wiring repairs, and a latch repair. The latch was working fine — w... read more

Andrew Buchanan 

on Google

8 months ago

****UPDATED****AGAIN***** Brand-new truck. 4,790 miles. Catastrophic steer-tire failure at ~70 MPH on the interstate. This wasn’t cosmetic damage or an inconvenience. This was a high-speed safety failure. Anyone with real driving experience knows you do not slam on the brakes during a steer blowout—you maintain control and safely exit the roadway. That required driving briefly on the damaged tire, because staying alive matters more than preserving evidence for a dealership argument. After waiting FIVE DAYS for a response, ... read more

Billy Bozell 

on Google

9 months ago

Great service this time ! Went in for a brake fluid flush and was out in about an hour. My service writer (Katie) was amazing! Very cheerful, contagious smile and very helpful. Even though she had my driver seat all the way to the steering wheel, we will let it slide this time 🤣.