White's Auto Mall Chrysler Dodge Jeep & Ram

Andrew Buchanan 

on Google

a month ago

****UPDATED****AGAIN***** Brand-new truck. 4,790 miles. Catastrophic steer-tire failure at ~70 MPH on the interstate. This wasn’t cosmetic damage or an inconvenience. This was a high-speed safety failure. Anyone with real driving experience knows you do not slam on the brakes during a steer blowout—you maintain control and safely exit the roadway. That required driving briefly on the damaged tire, because staying alive matters more than preserving evidence for a dealership argument. After waiting FIVE DAYS for a response, ... read more

Billy Bozell 

on Google

2 months ago

Great service this time ! Went in for a brake fluid flush and was out in about an hour. My service writer (Katie) was amazing! Very cheerful, contagious smile and very helpful. Even though she had my driver seat all the way to the steering wheel, we will let it slide this time 🤣. 

Aaron Self 

on Google

4 months ago

Bought a 2017 Jeep wrangler chief edition. Was told they checked it over… and said it was perfect. It had 4 bad shocks a bad axel which causes the death wobble. And the rear brakes blew out before I made it to Paducah ky still had a 2 hour drive north home. Be very careful. I paid 35,000 it boils for 23,000 and had to do a lot of repairs and of course non was covered under the warranty which was a platinum warranty. Be careful buying from here. 

Adam Holmgren 

on Google

7 months ago

Poor Service Experience – Disappointed but Treated Kindly by Staff We took our 2020 Chrysler Pacifica to White’s Auto Mall in Hopkinsville, KY, for service due to several issues: the A/C was not working, the transmission was jerking, and the vehicle was losing power while driving. We originally purchased the vehicle from this dealership when it was Sisk Auto Mall and still have a powertrain warranty, which is why we brought it back here for service. They were unable to get us in immediately and scheduled our appointment fo... read more

Fabian Hightower 

on Google

a month ago

I had an issue with a different dealership and wanted to switch out for a different vehicle. The preowned section helped out big time! They have me a deal I didn’t want to refuse. They helped me out and my family is grateful. I plan on doing all my services with this company since they are just right for me and I’m sure will be right for anyone looking for a vehicle! Thank you again!