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4625 W Western Ave, South Bend, IN, 46619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t even waste your breath because they don’t listen!! I have asked at least a handful of times to turn off my adaptive cruise control because when I am loaded, it is not safe!!! They say it’s Kenworth, but won’t show me where it says that. Now I’m putting it in writing, IF I WRECK BECAUSE OF ADAPTED CRUISE CONTROL, I WILL HIRE AN ATTORNEY TO REPRESENT ME, DEBRAH HARBAUGH!!! 10/13/2025
This is horrible shop. They overcharged me for $7000 and didn't repair truck. (run wire from transmission to ECM $7000) We file complaint to Kenworth headquarters, and nothing happen. People stay away from Kenworth POS trucks. They keep truck for 3 weeks. Bringing lawsuit in order to collect money they steal. WORST TRUCK REPAIR SHOP.
Great parts dept
I returned a nox sensor to this Kenworth dealer just one week after purchase. Instead of processing the return properly, they quietly sold me another one for $759 (before tax). Four months later, after I personally came back to ask about the refund, they told me it was not their fault and refused to take responsibility. Be careful with this dealer — you may end up paying twice and waiting months with no resolution. Very unprofessional and dishonest service.
Friendly and informative
Whiteford Kenworth Inc has a 4.2 star rating with 200 reviews.
Whiteford Kenworth Inc is open now. It will close at 6:00 p.m.
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