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White Sands Federal Credit Union
- Credit Unions
- Las Cruces, NM
About this business
White Sands Federal Credit Union is a member-owned, not for profit financial cooperative, committed to our members. We upholding our fundamental responsibility to actively serve our members and the communities in which they live. White Sands Federal Credit Union spans two states and four communities, and in keeping with our principal of "Not for profit, not for charity, but for service," we offer competitively priced products and services to our diverse membership. White Sands Federal Credit Union Membership makes a differen... read more
Location details
1149, 2755 N Main St, Las Cruces, NM, 88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:30 p.m. | |
| Sun | Closed |
I DO NOT RECOMMEND WHITE SANDS FEDERAL CREDIT UNION. My father passed away a month ago, with two vehicles financed here. One vehicle, a Buick Verano, had credit life insurance to be paid off upon his passing for his family, while the other, a 2019 Chevrolet Silverado, did not. Once he passed away, the Silverado had a balance remaining. White Sands agreed that the Silverado would be sold at auction, bearing the loss, and the title to the Buick would be given to his family, as intended. But now, White Sands is threatening to W... read more
Business response:
Good afternoon Mr. Lowrance, if you would private message me a good number to contact you at one of our Senior Managers, can contact you to discuss your situation.
RecommendedThank you Rosemary and Gina for helping us through the loan process. It was Fast and professional service. I appreciate all the guidance especially during this time when everything had to be done online and phone. I commend these two wonderful ladies. White Sands Credit Union you have great customer service and wonderful employees.
Friendly and helpful staff, never have had any problems.
My son went to pay off his vehicle loan. He wanted to use his credit card to get the points. The teller did not inform him that it would be a cash advance. When he found out that is was, he asked to speak to the manager, she was extremely rude, telling him he should have known that it would be a cash advance. The experience cost him about $250.00 & White Sands refused to even consider reversing the charge on his credit card. He said if the teller would have told him he would have written a check instead. Live and learn I gue... read more
I have been with WSFCU for years. Local folks. I see the same staff for years. LOVE!
I have been with WSFCU for about 18 years and I love it! The staff is always friendly and helpful!
We’ve been members over 4 years with direct deposit and our home loan (no late payments). They wouldn’t cash a $100 CASHIERS check from a friend and wanted to hold it 5 days! We told them hell no. They refused to discuss in private and made us discuss at the teller. We’re closing out our account. They treat us like crooks. The have too many fees where other banking institutions don’t charge. They don’t value great customers. Buh bye!
Used to love it, but will be looking elsewhere. They are NOT member oriented, very greedy board members who forgot who support them.
Frequently asked questions about White Sands Federal Credit Union
How is White Sands Federal Credit Union rated?
White Sands Federal Credit Union has a 3.8 star rating with 74 reviews.
When is White Sands Federal Credit Union open?
White Sands Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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