White Rock Medical Center

duajanaye Smith 

on Google

7 years ago

went to this hospital due to a body ache. I was seen quickly it was done fast and they didn't waist anytime. But they seemed insensitive and not sympathetic to my pain. I didn't have health insurance because I am waiting for my card in the mail and I am not from Texas just moved here . I seen the doctor for literally 2 seconds and I felt like he rushed the process. when I was done just for walking in I was told I had to pay $665 dollars. And two of the employees a man and a women at the front desk both where hassling me.... read more

Angelica Hernandez 

on Google

7 years ago

I took my son here at 2 in the morning, because he had a fever. He had the flu and at this point could only treat the symptoms with Tylenol and fluids. The nurse and doctor were really rough with my son. He is 5 and has a fever and it's 2 in the morning. The nurse was checking his throat, ears, nose and jabbed the swab in both his nose and thoat. The first few years of your kids life are full of doctor appointment's and never have I seen a nurse be so rough and just jab it in hurting his nose and almost making him throw up. ... read more

Tabitha Brumfield 

on Google

8 years ago

I visited on Monday with flu like symptoms after being seen by the doctor I was told I has a sinus drip. I received medication and was told if I didn't get any better to contact them. Well upon my discharge I was told based on my insurance I owed $250. WOW!!!!!! When I questioned why I was being charged this outrageous amount i was then told because of my insurance that's my out of pocket cost for an emergency room visit. So I paid, and of course my symptoms has not improved. I called back and was then told that if I needed... read more

CHAN WHITE 

on Google

7 years ago

Went in for sinus infection 7/14 ; told them I’d had it before and that I had not had any sleep for three days ! I Explained that the steroid shot was the only thing to give me quick relief in the past! Completely,Ignored what I said and gave me a prescription for an antibiotic , in which he said wouldn’t kick in for another 3 days! Telling me about past patient experiences , don’t diagnose me off of anyone else! Basically, I had to suffer longer and walk around with stroke high BP numbers! There was no way i was paying my ... read more

Matt Williams 

on Google

7 years ago

One day I had left work early because I was not feeling well ,I had gone to this location to make sure I did not have the flu. I was the only patient there they had me wait 30 minutes in the reception area and at least an hour and a half maybe 2 hours in a private room before the doctor came in and ask me my symptoms and told me I only had a cold. now they are trying to Bill me over $400 for this. I had gone back to make an inquiry about the bill and the people that work there smiled with indifference and told me they are n... read more