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Whiskey Jax
- Gastropubs
- Jacksonville, FL
About this business
Location details
10915 Baymeadows Rd #135, Ste 135, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went for brunch today. Waitress sucked. We had to go find her to even get the check. Food was cold. They weren't even busy! Service was horrible. I only got 2 drinks for my "bottomless" mimosas. Total waste of time and money. I'll stick to the beaches for brunch.
Business response:
Wow. I'm sorry. I just read your review. We are typically a lot better than your experience. I know it's been awhile, but I'd like to make this right by buying you brunch. We are better and you deserve it. I can apologize enough. We are unfortunately as good as our weakest and we've had some bad ones.... No excuses though. I'm sorry. Please message me if you'll accept my offer. Sincerely, Tom Fisher - owner
I love the atmosphere and the food is soooo good. I would recommend this place!!!
Service was really slow ....my wife's order came out wrong had to be sent back.....3 of us were finished eating before my wife got her food. Drinks were good as well as the food...just unhappy with service.
Business response:
Bill, I'm sorry. I'm not sure what happened here. We had 3 new servers, but that's not an excuse. We should have been better. If you'd like, please message your number to me and I'll call you to discuss your experience. It'll help us get better and I'll try to make it right for you. Sincerely sorry, Tom Fisher - owner
The waitress didn't seem knowledgeable and she was slow. Then my burger wasn't cooked the way I asked. Fries overcooked.
Business response:
Sabrina, thanks for the review. Believe it or not, this is how I learn when we're not as good as we should be. We just bought a new grille and fryers, so I'll definitely look into what happen there. I'll also get the the bottom of the lack of knowledge. I know we has a few new girls tonight, but they should have knowledge of the menu. Did you inform the manager of your experience? Hopefully so and he remedied the issues. If not, please message me directly and I'll make it up to you. We are here to please. I'm sorry your expe... read more
Went for the live music (Blistur, great band), a couple of beers and something to snack on. It was a bit of an older crowd (not a lot of people there) which was perfect for my husband and I. We're in that in between age, too old for the club, to young for 57 Heaven. Good food, good music, good time.
Burgers were excellent, the shrimp. Was over done...
Business response:
Kenneth, I'm sorry the shrimp was overcooked. I wish you would have informed us. We would have made it right immediately. Was it the bang'n shrimp? We had a new fry guy today, but no excuses here. We owe you one. Please message me next time you want to come in and the shrimp is on us. We are better than you experienced today. Afain, I'm sorry. Tom Fisher - owner
Frequently asked questions about Whiskey Jax
How is Whiskey Jax rated?
Whiskey Jax has a 4.2 star rating with 1,454 reviews.
When is Whiskey Jax open?
Whiskey Jax is closed now. It will open tomorrow at 9:00 a.m.
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