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Whirlpool Corporation Global Headquarters
- Consumer Goods
- Benton Harbor, MI
About this business
Location details
2000 Michigan 63, Benton Harbor, MI, 49022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company has terrible customer service . I have a four month old refrigerator that cost around $4000. I received it 7 months ago. For the last 8 weeks it has not worked. First I was told there was packaging in the tubes, then it was the compressor, then it was the circuit board. The repair technician does not return phone calls or tell you when he is coming. The phone line to Whirlpool always has involved a 45 minute wait. The email is unhelpful. The escalation team do not respond to emails. Worryingly no one will even l... read more
Our story – you decide -- sorry kind of long, but worth the read if you are considering getting a Whirlpool appliance.— We bought a Whirlpool 4 door refrigerator with ice/water in the door on Dec 2024 and have had nothing but problems since. First the wrong one was to be delivered, but we caught it before delivery and had it corrected. The Whirlpool person I talked with to stop the wrong delivery was rude, passive aggressive and accusatory, but we managed to get the correct one delivered Jan 2, 2025 and to date - Aug 2025 st... read more
My Whirlpool WDT730HAMZ dishwasher failed only 14 months after installation, just outside the standard warranty. Whirlpool refused any courtesy repair or assistance and quoted $369 for repair, which is more than half the price of a new unit. A major appliance should last years, not barely one. Extremely disappointed in product quality and customer service. I expected Whirlpool to stand behind its products, but instead, I was left with an expensive repair or the cost of replacement. If you are considering this model, be cauti... read more
2 year old dryer and the blower wheel cracked . bought it new in February 2023. Over $700.00 to repair it. Contacting whirlpool to see what they can do. But they have not replied.
I live in Michigan and always tried to support local production and made in USA but whirlpool is making this a difficult decision. My last decade experience with whirlpool has been nothing but a horrible experience. Problem #1 years ago got a new front load washer and dryer from lowes, duet i believe. Washer was DOA. Returned both and bought GE. Problem #2 years ago bought a whirlpool gold refrigerator. DOA. Lowes got me a new one and worked. Problem #3 bought a expensive maytag front load washer just over a year ago. About ... read more
Frequently asked questions about Whirlpool Corporation Global Headquarters
How is Whirlpool Corporation Global Headquarters rated?
Whirlpool Corporation Global Headquarters has a 2.2 star rating with 409 reviews.
When is Whirlpool Corporation Global Headquarters open?
Whirlpool Corporation Global Headquarters is closed now. It will open at 8:00 a.m.
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