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WG Speeks
- Heating & Air Conditioning/HVAC
- Midlothian, VA
About this business
Location details
10711 Paulbrook Dr, Midlothian, VA, 23112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give this company 0 stars I would. Please use my experience as a warning for what you could potentially deal with when using this company. I called WG Speeks on a Monday morning when I woke up to a freezing house and a totally blank thermostat. A technician arrived at my home around 9:30am and proceeded to run 'diagnostic tests'. After about an hour, he determined that my heat pump in the attic had a short. After 2 more hours of searching for the short he explained that I would need a new electrical board for the ... read more
While this company has very nice and friendly people, both in the field and in the office, they charge you $95 for a service call...and it's only for the first 30 minutes, and they never, never make you aware of this! For every 15 minutes after that it costs you $20! I've had them stand around and talk on the phone to the office, or another technician, or wait for my humidifier to drain...all of which takes time, is unproductive, and I'm paying for it! They need to have not only something on their website, but also make sure... read more
We will never use this company again. Paid extra for a call on Sunday. This got us nothing other than a diagnosis as they didn t have the parts to fix it that day. Diagnosed it wrong. Charged us twice for labor even though they should have been doing all the work at one time if diagnosed correctly. No one with authority will talk with you--forced to deal with a dispatcher with no authority. Did nothing to get parts covered by warranty like they said they would. We had to do all the work. Didn't return our calls so work went ... read more
Frequently asked questions about WG Speeks
How is WG Speeks rated?
WG Speeks has a 4.8 star rating with 1,001 reviews.
When is WG Speeks open?
WG Speeks is open now. It will close at 5:00 p.m.
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