Westside Urology Associates

Marshall Cook 

on Google

4 months ago

I have been trying to get an appointment here for a year. I've been re scheduled multiple times, after having been scheduled months in advance with no reasoning. This has been my final reschedule, which moved me another 2 months out. I am seeking other providers. 

Tayia Rain 

on Google

4 months ago

Terrible, dismissive, unfair , doesn’t authorize your medicine so will never get . Told me issues is from my grief which isn’t true I still deal with it and it’s been almost two years now . Want to throw meds people won’t authorize like I said . In my result I was reading I had Duplex Kidney (Duplicated Ureters)which can cause issues in people he never told me I had this never broke down result didn’t try to figure anything out at all 

Brett Hutcheson 

on Google

9 months ago

Worst display of patient care I've ever been apart of. For approx. 2 years the DR was no where close to diagnosing my issue. He didn't seem to know anything about me everytime I came in seemingly not even reviewing my file. Very lazy. Used words like possibly serious then schedules me another 3 months out. Doesn't sound like he and this office were taking anything serious especially my issue. Meantime my problem is now a huge problem. I stacked up high bills that my insurance coverage didn't fully take care. Incompetence, pr... read more

Dolores Meaney 

on Google

a year ago

Horrible horrid customer service. Wait 2 hours every time to talk to a scheduler. Longer for results. You owe it to your patients to do better. Skum bags 

J Larrance 

on Google

3 years ago

They don't answer the phone at lunch, but leave the hold messages on so you can't tell. The receptionist confirmed they know about this. If you use this clinic, don't call during the hour unless you really like being on hold, because they won't answer until one, no matter what the hold messages say.