Westside Orthodontics - Lakewood

Keon Hite 

on Google

a year ago

I called and explained my entire situation with them before scheduling. They got all my info, had me request info from my out of state orthodontist… went thru hell to get them everything they asked for, they a half-ride person called me back after my first visit to say there’s nothing they can do for me. Well why the hell didn’t you say that 3 months ago before I started working on getting assistance from you because you said you could. Waste of my dam time. 

Aaron Kody 

on Google

a year ago

Bethany at the desk is always extremely helpful and thorough on the phone. I do wish the time-length for Invisalign was explained better when I signed-was told it should be 12 months, now approaching 18 months-wish the product worked in 12 months and was easier to maintain since it needs to be worn for this long 

Deborah Heideloff 

on Google

a year ago

I do not write negative reviews on the internet. Typically, if I have an issue I address the business directly. On 8/15/2023, I tried to speak with the office manager, Kelly. She made it abundantly clear that she was disinterested in speaking with me. I offered to wait and arrange a better time to chat, but she was unwilling to even accommodate a conversation. My experience at Westside Orthodontics has been so off-putting that I feel obligated to warn prospective patients. Orthodontia care is costly and time consuming. I do ... read more

Henry Blunk 

on Google

a year ago

My wife has had several issues throughout the duration of her treatment. The technicians and office workers are nice (Rebeka, Megan, Donna), but the practice is a logistical nightmare. The management is terrible. My wife had to fight to get them to honor their written contract. She requested to speak with the office manager (Kelly). The office manager denied her request. She also requested a written copy of some promises that were made. Kelly again, denied her request. Go elsewhere!