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Westside Family Health
- Healthcare
- Waterloo, ON
About this business
Location details
430 The Boardwalk Suite 409, Waterloo, ON, N2T 0C2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 4:30 p.m. | |
| Wed | 09:00 a.m. to 4:30 p.m. | |
| Thu | 09:00 a.m. to 4:30 p.m. | |
| Fri | 09:00 a.m. to 4:30 p.m. | |
| Sat | 09:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I’ve never been to other clinics so I can’t compare. The process can be slow, with appointment the doctors may still be delayed over 1hr to see. But the medical staff provides a positive experience. There’s one receptionist who’s very dismissive and rude compare to others though. Experience via calling is confusing, I had an instance where I went from position 1 to position 6 in the queue.
Negligent care
Dr Winter and Ali have been such a support to me over the years. I couldn’t have asked for a better dr in Dr Winter he’s always doing the most to help me even when I bring my grocery list of concerns. Ali is very kind too. I couldn’t recommend this practice more.
Every time I call this clinic, the younger receptionists sounds dismissive and uninterested in helping. It makes simple questions feel like an inconvenience. A medical office should provide respectful and patient communication. This has been a consistent experience, not a one-time issue. Patients deserve basic courtesy and professionalism. On top of that, I’m almost never able to speak directly with my actual family doctor and am routinely seen by interns instead.
Frequently asked questions about Westside Family Health
How is Westside Family Health rated?
Westside Family Health has a 3.7 star rating with 20 reviews.
When is Westside Family Health open?
Westside Family Health is closed now. It will open at 9:00 a.m.
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