Westside BMW

Darren 

on Birdeye

2 weeks ago

We recently purchased a new 2026 BMW X5 from Westside BMW and had the pleasure of working with Michael Kang once again—our fourth BMW purchase through Michael, and without question our best experience yet. From the very first conversation through to delivery, Michael demonstrated exceptional professionalism, integrity, and customer care. His knowledge of the BMW range, transparent approach to our trade-ins, and genuine commitment to ensuring we received the perfect vehicle made the entire process effortless and enjoyable. ... read more

Ros B. 

on Birdeye

6 months ago

Absolutely terrible service.   Tried to call three times to be put on hold and then it said they would call back which they never did.  On the fourth go I hit the sales department instead of service and of course they called back.   Service for a vehicle that had only done 7000 klms and was charged $1718.00.   One item on invoice said it had been car washes and vacuumed for $50.00 but it hadn’t been done as bird droppings and dust were still there’ll. So that $50.00 was a waste of my money.  They did offer to do car wash but... read more

Marcus D. 

on Birdeye

6 months ago

I put my car in for a simple service - oil change, brake fluid change - at 7.30am. I turn up at 4pm to collect, I ad been told it will probably be ready earlier. Car is not ready!! I was told they tried txting me and phoning me. Nothing. I had received a service reminder 2 days previous so no phone number issue and I had been receiving phone calls all day. They were outright lying. They never tried to contact me. I was told they need it overnight. So 2 days for a simple service and they don't seem to care. I am NEVER going b... read more