Westshore Mechanical of Grand Rapids

Matt Perrin 

on Google

2 months ago

used their services in 12-27-24. my Bryant furnace inducer motor broke. mechanic came out, told me i was correct about the inducer (it diagnostic flashes so it wasn't rocket science). he tells me it will cost 1200 dollars to replace. i thought that was extreme considering the part is like 175 online and it took him like an hour. he tells me i wouldn't get the right part and only mechanics can get the part for the price... we were in the middle of a huge winter front and temps were dropping to the single digits, and felt a bi... read more

BJ HK 

on Google

2 years ago

We’d love to be able to rave about the service and rate Westshore higher but alas, we’re unable to do so based on opportunities to improve communication and follow up across email, telephone and text. We scheduled a service check with Westshore, received a timely appointment and window of 11am-2 pm. Upon receipt of emailed (paid invoice) we noticed the invoice had incorrect service address. We promptly requested updated service address and written communication verifying change. No email confirmation ever received. Husband c... read more

Ida Duncan 

on Google

2 years ago

The team that installed my furnace was professional and punctual. They completed the installation in a timely manner and left my home clean. I'm impressed with their attention to detail. 

Paula Roland 

on Google

2 years ago

I was experiencing issues with my water heater and called this company for help. The technician they sent was incredibly knowledgeable and explained everything clearly. He fixed the problem quickly, and my hot water flowed perfectly again. 

Michael Stringfellow 

on Google

2 years ago

When our water heater broke down, I called these guys based on a recommendation from a friend. Their technician arrived promptly and courteously repaired the heater without any hassle. I'm impressed with their professionalism.