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Westpac Branch Hoppers Crossing
- Finance
- Hoppers Crossing, VIC
About this business
Location details
Werribee Plaza Shopping Centre, 56 Parkvista Dr, Hoppers Crossing, VIC, 3030, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Calls to the branch phone number never get picked up. You leave a voicemail and they never call you back. I understand their staff may be awfully busy with walk in traffic, but they need to have a dedicated person to call people back, especially since you can't book appointments online and have to take time off work to go in person for minor things you can't do on the app or online.
Absolutely appalling treatment of my sight impaired mother today. She tried to deposit money into a friends account, she does not online bank. She was turned away, when she said I am vision impaired the response was get someone to help you. That is clearly what she went to the bank for. When you cannot help and elderly blind women, what exactly is the point of you being there.
Deposited $300 into their atm, it crashed and stole my money Branch assured they would call me the next morning after a count back of the atm to ensure the funds were deposited. Their atm rebooted after stealing my funds and uses windows 7 which was discontinued in 2015 Edit: Call back and funds received
The waiting time is unacceptable BUT the STAFF are WONDERFUL. The branch is seriously short-staffed but the tellers do the best they can. 5 stars 🌟 for staff. One star for understaffing.
Come morning 9am to complete a task same day. Only 1 person working
Frequently asked questions about Westpac Branch Hoppers Crossing
How is Westpac Branch Hoppers Crossing rated?
Westpac Branch Hoppers Crossing has a 2.3 star rating with 60 reviews.
When is Westpac Branch Hoppers Crossing open?
Westpac Branch Hoppers Crossing is closed now. It will open tomorrow at 9:30 a.m.
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