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Westpac Branch Dubbo
- Finance
- Dubbo, NSW
About this business
Location details
123-125 Macquarie St, Dubbo, NSW, 2830, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Westpac Dubbo is an absolute joke! ## Just look at the reviews, enough said ## - ATM deposit machine offline more than online - Queues leading outside to footpath regularly due to two tellers serving both Westpac and St George customers - Non transparent processes - Severely understaffed BIGEST issue, no apologies just massaging trust by senior staff. Experts at lip service. It’s all about the shareholders! Stay away from Westpac Dubbo!
Westpac makes billions a year but can’t staff their branches to answer the phone.
One of the worse customer service I've ever experienced in a bank. Took over hour to exchange money. People waiting in line to the door. Only had one trained tell operator and had trainee on. Managers not making process easier or helping. Not banking with Westpac.
On the 31st of October, I deposited a cheque into my account via the ATM. There was an issue, and I went into the branch on the 6th of November. After waiting for half an hour, I was told that the cheque could not be processed and that someone from the bank gave me a call on the 31st. My mobile number on the account was correct, and I showed the concierge my call history, that I did not receive a phone call from westpac. She said that they did call me but was unable to leave a message. My issue here is there was no phone cal... read more
Frequently asked questions about Westpac Branch Dubbo
How is Westpac Branch Dubbo rated?
Westpac Branch Dubbo has a 2.3 star rating with 12 reviews.
When is Westpac Branch Dubbo open?
Westpac Branch Dubbo is closed now. It will open at 9:30 a.m.
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