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Westmark Baranof Hotel
- Hotels
- Juneau, AK
About this business
Location details
127 N Franklin St, Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great hotel on the Main Street of Juneau. Room was comfy but a bit dated.
BW "Signature Collection" my ... eye! For the money it charges, AC should not be an issue. In addition, the dial for heat does not make sense. Staff provides fans, but bringing in fresh air is problematic. Residents in homes on the next street can see into uncovered windows.
I will start with the hotel: a bit dated, great location, and easy interactions with staff. However, I had the best customer service experience in ages here. I was overcharged because i asked for a room with one bed instead of two at checkin. I was not alerted to a change in price, but received a bill for almost double what I booked at. I called, annoyed, and Georgeana at the front desk immediately spoke to her manager and confirmed a refund to my original rate. I was dumbfounded at how friendly and painless the interaction ... read more
Nice place, roomy and has kitchenette. Renovations were happening but not too bad. Also stayed in a suite the next time, nice room with photo view of downtown Juneau July 2026.
Old hotel and it shows in a few areas. Rooms are ok but not great. Badly patched wallpaper, etc. Staff was relatively helpful on site but when I discovered a restaurant charge on my credit card that wasn’t ours they have given me the run around vs taking ownership and resolving it. Ask for a copy of your bill before leaving the lobby. Located right down town which is central but with no air conditioning the windows have to stay open and the noise lasts throughout the night.
Frequently asked questions about Westmark Baranof Hotel
How is Westmark Baranof Hotel rated?
Westmark Baranof Hotel has a 3.6 star rating with 671 reviews.
When is Westmark Baranof Hotel open?
Westmark Baranof Hotel is open now. It will close at 6:00 p.m.
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