Westland Car Care Automotive

steelpin88 

on Citysearch

14 years ago

Excellent Service!! – Will continue to use Westland Car Care for all my repar work and towing need's. Kind and prompt service everytime I've had to have an auto towed or repaired. I alway's recommed them to family and friend's and have never had anyone say a negative thing about the service. 

zepman 

on Citysearch

14 years ago

Good repair shop – I have used Westland Car Care Center for the last 8 years.The repairs have always been done for a reasonable price and finished in a day or 2.I'll continue to use this shop. 

sz999 

on Citysearch

14 years ago

Total Disrespect – My car broke down and was impounded. We went to pick it up from Westland Car Care Towing, and was treated horrible! No one told us were the car was and when I went in to ask they rudely said it was way in the back. They stuck a car that was not smashed up in the very back of the lot on top of broken glass and huge pieces of car parts. They treated me like a criminal. After this experience I would never use Westland Care Care Company for anything! 

ryleryle 

on Citysearch

14 years ago

Good service – My car broke down, towed here by AAA after hours. They called me promptly the next day telling me what was wrong. Inspecting for other items, but didn't push the extra work, was more for my information. Had an idea what the repair would cost, and the quoted price was fair. No issues, my experience was good. 

coeurdoux 

on Citysearch

14 years ago

Great experience – I'm sorry to see that so many of you have had bad experiences here. I have taken my car here three different times for different problems and they have been nothing but amazing. They are very courteous and call multiple times while working on your car to give updates. They also explain things very well-- I don't know much about cars so they tell me in ways that help me understand much better. I will continue bringing my car here because they are really great! 

lottor1 

on Citysearch

14 years ago

SCAM!!! SCAM!!! SCAM!!! – Would not advise this garage to my worst enemies! While having my truck towed by AAA through Westland Car Care the driver suggested their repair shop. He was very helpful, and called for me to see if they could get my truck right in. Knowing what I know now I assume the drivers get commission for bringing in work. This is not the problem I have with them. The service adviser called me the next morning, and stated that one of the axle shafts had broke in half. This was the reason I needed the tow in ... read more

BrownEyes01 

on Citysearch

14 years ago

BEWARE – This placed should be closed down, Poor customer service, over charge customers. I was charged 80.00 for a fuel filter change and my car now has gas fumes coming from the heat vent... I asked the mechanic if I could see under the hood to see the work he was to complete and became agitated and angry, did not see under the hood as I said now car is leaking gas fumes.. I wish I read the reviews beforehand but my car broke down and AAA sent Westland Tow Co. and the driver convinced me to send my car to these bozos... Pl... read more

lunchgroup 

on Citysearch

14 years ago

poor customer service – I called my automobile roadside assistance service for a tow, and they said a tow truck would arrive between 40 - 70 minutes. 75 minutes later, the towing company dispatcher called me to say they were on their way and would be another 30 minutes. A few minutes after that, roadside assistance called to see if my tow truck came, and I informed them of the call I just received. They told me to call them back if the tow truck didn't arrive. I called back three times, every 30 minutes, and each time roadsi... read more

brooke7806 

on Citysearch

14 years ago

very good service & professionalism – I think they are very professional. NEver used fowl language. Explained everything very well to me. I would go back to them.