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Full service Condo and HOA management in Santa Fe and Northern New Mexico.
508 W Cordova Rd, Santa Fe, NM, 87505, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
We are members in 6 local HOAs through our rental properties, Westgate has been the least transparent and most lacking in communication of any management company we have had to deal with. The lack of detail in information, omissions on the financials for special assessments in the tens of thousand dollar range, obtaining loans and not sharing what the loans are for and omitting then from the financial has been the most frustrating experience with any management company. I have repeatedly have had to request mistakes be fixed... read more
Business response:
I am the owner of WestGate Properties LLC and responding to this customer's comments on the BBB site. First, thank you to BBB for giving our customers an avenue for expressing their concerns. We manage over 70 communities with several thousand happy homeowners. Unfortunately it's the unhappy homeowner that takes the time to spread the word. I've reviwed the correspondence with this homeowner. On Juanuary 7th an inquiry was sent to the Board of Directors, myself and many others but not the manager that this customer knows is ... read more
Zero stars: Westgate has one very kind man there, the Owner Tom Simon. He communicates well, but hires and works with this mess: Sadly, there is also the President of the Board, Todd Thompson and The Manager of our property, La Buena Vida Condos, Taos, NM, Michael Phillips; both are bullies, discriminating against disability, unkind, antagonistic and their behavior is disgusting, lacking any care, concern or honoring of tenants. I have loved living peacefully in my Unit for a year and half, and now a new tenant has been hu... read more
Westgate Properties are my property managers at Pueblo Del Rosario. If someone would drive by and look at the wood frames on the windows they would see how they have been ignored for years. The carports are in really bad shape also. The pavement is in desperate need of help. Many many residents have requested for the property manager from Westgate and the Board to address these situations but they have ignored them constantly and made promised to get back to us. They are the worst property managers and should never be ... read more
WestGate Properties LLC has a 3 star rating with 13 reviews.
WestGate Properties LLC is open now. It will close at 5:30 p.m.
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