This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Westgate Chrysler Jeep Dodge RAM
- Car Dealers
- Raleigh, NC
About this business
Westgate Chrysler Dodge Ram is your destination for new Chryslers, Dodges, and RAM Trucks, as well as many quality pre-owned vehicles. We have been serving our Community for over 9 years and continue to strive for excellence in all we do.With every new vehicle purchase, we offer lifetime oil changes. We are proud to be the only Full Line Chrysler, Dodge, RAM Dealership in the Triangle to be awarded the Customer First Award for Excellence ( certified by J.D. Power ) from FCA. Our customer's satisfaction is what drives us! Com... read more
Location details
6421 Old Westgate Rd, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
If I could give them negative stars I would. They sold me a 2017 **** *150 on Sunday. They first tried to get me to pay for $799 on a Lojack system and "window Tinting". This price was not advertised and was above and beyond their advertised price. I am considering a complaint to *** license and theft on that issue, but wait to gets worse. I told them no, and was going to walk until they agreed to not charge me for it (BTW, dealer cost on that unit is $80 and there was no tint applied to the truck). We drove the truck 25 mil... read more
*******. Go to *******. Hes the Man. ?? Thank you. Good luck. Godspeed.
***** ***** was very helpful with everything we needed. Thank You ***** for making this an easy process we will definitely come back for our another car.
I purchased a 2018 Jaguar F-pace online. I told the salesman that I didn't want LowJack added on and he agreed. I have first and last name of *********** with emails and text messages of my refund check was being processed. It has been over 4 months and still no refund. Once the *** was delivered to me...I refused to sign paperwork but salesman E.H. promised that the refund check was coming to me. Poor business practice
Business response:
Thank you for posting this review. For security and insurance reasons, our policy is to install either LoJack or a similar device on all inventory vehicles. It isn't "added on" to an individual transaction at the point of sale. But I will pull your buyer file to review and contact accounting.
I came across a 2017 ***** **** online for sale. Test drove it. Loved it. Had all the features I like in a vehicle. Approved loan, gave me decent for my trade in and off I drove home. Two days later I got a call stating the car was sold in error and they had to come get it. Something about the title and it was supposed to be auctioned. Now this is a big error to me because for 1- the vehicle had been at this location for many many days. This purchase went through the salesman, finance, sales manager or any manger and was not... read more
On September 15, 2024 I purchased a 2014 *** 535d that had an excellent Carfax history and was immaculate inside and out. A few days later we realized the car was leaking oil significantly. It is December and Ive added 3 quarts of oil. Westgate was the last to change the oil and after carrying it to a *********** center it was realized the oil housing had been cracked due to an inexperienced mechanic at Westgate. This is a $2700 repair and comes after I paid $250 to replace the oil filter that had a bad seal. Sidenotes inclu... read more
I purchased my 2019 Jeep Cherokee in December 2018 from this dealership. I am a Westgate for Life member and have all my maintenance and service completed there. I have been very unsatisfied with the *********************** in the last 4-6 months. There is very little flexiblilty with poor management in service. I drove my vehicle into the dealership November 25, 2024 because my check engine light was on. The gentleman at the desk of the *********************** told me he did not have any appointments for the day but he coul... read more
Business response:
Thank you for taking the time our of your busy personal and work schedule to register this review. We sincerely take them all, good or bad, to heart and try to better our operational methods. While I cannot go back and expressly fix your experience, I will speak directly with the service advisors at Jeep as soon as possible to remind them of our standards in customer interaction.
Westgate Chrysler Jeep Dodge! I test-drove a nice looking clean 2020 Dodge ************** with 121K miles on. I took some pictures of it to send to my family to see the car. I liked it and told my salesman I'd take it. My salesman told me the car had to go get detailed and have the stickers removed. Two hours later, I get the car and something just didn't look right. I noticed some scratches I didn't notice before. I drove off the lot. Eleven days later I looked at the picture I had taken for my family of the 2020 Dodge Char... read more
We had a wonderful experience today. Very different from the usual car buying experience. Extremely friendly staff ( ******* was fantastic and extremely personable). The buying process was quick...like really quick. Overall extremely satisfied and would highly recommend!!-**** *.
Business response:
Thank you *** for your glowing review of your car buying experience. I know at this time of year life and work can get very busy so we appreciate that you took the time to submit this review to let others know about the Westgate experience.
Frequently asked questions about Westgate Chrysler Jeep Dodge RAM
How is Westgate Chrysler Jeep Dodge RAM rated?
Westgate Chrysler Jeep Dodge RAM has a 4.2 star rating with 5,205 reviews.
When is Westgate Chrysler Jeep Dodge RAM open?
Westgate Chrysler Jeep Dodge RAM is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com