Westex Document

Kristi D 

on Google

6 years ago

I have only used this company once, but will not use them again. Customer service is very poor. They acted like the fact I was there to have my papers shredded was an inconvenience. Also, difficult to find where you need to go once you are there. 

Kristi Dean 

on Google

7 years ago

I have only used this company once, but will not use them again. Customer service is very poor. They acted like the fact I was there to have my papers shredded was an inconvenience. Also, difficult to find where you need to go once you are there. 

Josie Hernandez 

on Google

7 years ago

We have been using this company for a couple of years and I have never seen such bad customer service. When I call, the people I need to speak to are never in the office and no one ever returns my calls. When I've called, the people answering the phones are of no help ever and are very rude. I finally chose to stop using them because they could care less that I had questions or needed their help, I never had complaints I just needed help with our account each time I have tried to contact them and even at this no help. Not a ... read more

Betty D Hamilton 

on Google

11 years ago

We used this shredding service in June of 2012. We had closed out a business and had MANY documents that needed shredding. Because all of our various "numbers" and names and addresses of customers were on those papers, we wanted to WATCH the shredding process to make sure it was done to our satisfaction. We stood and watched as the papers were loaded onto the conveyor belt and watched as they were shredded as we chatted with the guy who was supervising. We asked where the shreds were going and he said that recycling trucks p... read more