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Western Star Northwest
- Trailer Dealers
- Ridgefield, WA
About this business
Location details
600 S 56th Pl, Ridgefield, WA, 98642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Beware this place will overcharge you if you let them. Service department wanted to take my whole rear differential apart to replace my brake drums, and quoted me 4-6 hours to do brake drums.... I'll repeat it again: I just needed brake drums. I just took it home and did them myself. It took an hour and a half to do all four in my gravel driveway with my crappy harbor freight tools.
Excellent
I went there for service pretty close to closing and still received excellence service. Most of us complain when we receive bad news, I was prepared for the worse but they made it more comfortable to feel less worried. They diagnosed the issue and I was outta there. They also updated me on every step of the way. Awesome customer service. The day shift personnel left a pass down that was incredible they knew I was coming and why.
Beware!!! They will charge you for things you didn’t request or ask for!!! We asked for a quote to get a specific value replaced on our Freightliner. They came back after 2 hours and said it would be around 1000. Then they said I had to pay for a diagnostic before they would give the truck back. I told them I did not request a diagnostic since I KNEW what was wrong. They still made me pay 157 for nothing I had requested. Needless to say I ended up only buying the part. BEWARE!!!!!
Frequently asked questions about Western Star Northwest
How is Western Star Northwest rated?
Western Star Northwest has a 4.1 star rating with 166 reviews.
When is Western Star Northwest open?
Western Star Northwest is open now. It will close at 11:30 p.m.
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