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Western Star Northwest
- Trailer Dealers
- Ridgefield, WA
About this business
Location details
600 S 56th Pl, Ridgefield, WA, 98642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I went there for service pretty close to closing and still received excellence service. Most of us complain when we receive bad news, I was prepared for the worse but they made it more comfortable to feel less worried. They diagnosed the issue and I was outta there. They also updated me on every step of the way. Awesome customer service. The day shift personnel left a pass down that was incredible they knew I was coming and why.
Beware!!! They will charge you for things you didn’t request or ask for!!! We asked for a quote to get a specific value replaced on our Freightliner. They came back after 2 hours and said it would be around 1000. Then they said I had to pay for a diagnostic before they would give the truck back. I told them I did not request a diagnostic since I KNEW what was wrong. They still made me pay 157 for nothing I had requested. Needless to say I ended up only buying the part. BEWARE!!!!!
We needed a part toot-sweet and they got it within 24 hours. It was a fast deal and the parts fella was cool.
best even parts counterman in the area
Frequently asked questions about Western Star Northwest
How is Western Star Northwest rated?
Western Star Northwest has a 4.1 star rating with 163 reviews.
When is Western Star Northwest open?
Western Star Northwest is closed now. It will open at 7:00 a.m.
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