Western Neurosurgery Ltd

Elizabeth W. 

on Citysearch

6 years ago

I was going to write a complaint about this group, but found that a WHOLE BUNCH of people beat me to it. They never return calls even to make appointments, never respond to letters, either just too busy, or don't care. They may be GREAT doctors, but because of the staff, we will never know!!! Going elsewhere. 

Karl W. 

on Citysearch

12 years ago

Great Experience – I can't relate to the low ratings previously entered. I am a new patient and called to set up an appointment with a specific neurosurgeon. He was booking about three weeks out, but the staff said that they would notify me if something earlier opened up. They called several days later to inform me that they had a cancellation that following Monday. I took it. The staff was great and the doctor very good with a conservative approach. It is hard for me to believe that this is the same place that got the low r... read more

George T. 

on Citysearch

13 years ago

Zero stars if I could!! – I guess these folks must have moved. They are now located on 6567 E. Carondelet Dr. My doctor recommended this group. I have since told my doctor he would be wise not recommend these people to anybody I know. Just like the previous three reviews I was put off for weeks. I called to schedule an appointment. I told the receptionist my name, my doctor, and that I had an MRI done at Eastside Imaging. I was told that someone would call my back within 24 to 48 hours. I was never told that my problem would... read more

Achybreaky 

on Citysearch

13 years ago

Beginning to see the light – I wish I had seen these reviews before I got hooked up with this outfit. Rude front office people. Snotty, arrogant staff. I will go elsewhere! 

Respected Member TUCSON 

on Citysearch

14 years ago

Seek Medical consultation elsewhere! always a poor attitude – Each Dr. has numerous assistants that are impossible to reach by phone. AND NOW i can say they are impossible to talk to EVEN WHEN SHOWING UP IN PERSON because no Western Neurosurgery employees return calls! UGH! They are now putting me off for 2 consecutive weeks! Thinking they have been hit with the economic recession, like the rest of most Tucsonans, and must have had lay-offs. But after my 9th urgent message to Dr.'s people, and my 3rd non return call to their... read more

pleathernlace1970 

on Citysearch

16 years ago

POOR CUSTOMER SERVICE – Western Neuro surgery, especially the office of Dr. Beneati is a disgrace to the medical profession. Patients are promised numerous times that they will be called back and scheduled (if they are lucky to even get a call back) and then nothing. Patients are simply left out to dry for months. Patients beware! Go somewhere else.