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Western Mass Collision

4.5

About this business

Specialties Automotive Collision & Refinishing. Vehicle structural blue printing repair. Able to bring frame or unibody damage back to pre accident condition. Customer service in guideing customers through the repair process of handling Insurance paper work. On all Insurance Company Referal List's. 

Location details

62 Baldwin St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.584 reviews
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Tricia Kim's profile image
Tricia Kim 
7 years ago
Joyce Warrick's profile image
Joyce Warrick 
7 years ago
JN Hicks's profile image
JN Hicks 
8 years ago

I have used Western Mass Collision 2 times. Both times they made my truck look brand new. The most recent time Andre went above and beyond anything I could have ever asked of him. Not only did take care of my Chevy, but he made me feel like family. Western Mass is one in a million, and they have my sincere gratitude. You're crazy if you use any other body shop because they are hands down the best. 

Jessica Breton's profile image
Jessica Breton 
8 years ago

My experience here was pleasant from start to finish. They worked with me to get my car seen right away and were flexible in scheduling the repairs. When I picked my car up it honestly looked better than when I had dropped it off! Not only did they do the repairs, but it was washed and cleaned inside and out! The staff was extremely friendly and the women at the front desk were amazing! While I hope I never have another accident, I would definitely bring my car back to them! 

Jess Arias's profile image
Jess Arias 
8 years ago

I picked my Nissan Altima up today following body repairs done for an accident. All I can say is wow! Not only was the car fixed perfectly but it looked brand new, not only outside but inside too. They took such great care detailing the car before they gave it back. My car was definitely not even half as clean when I brought it in! The whole car looked buffed and the tires and rims were gleaming. Wonderful job! Thank you so much! I recommend anyone to come here 

Susan Blumenthal's profile image
Susan Blumenthal 
8 years ago

Excellent service. Great quality work. Nancy in the office is super nice. I was surprised to find that they even cleaned the inside of my car! 

Cory DesRochers's profile image
Cory DesRochers 
9 years ago
Ashley E Morse's profile image
Ashley E Morse 
9 years ago

Amazing, fantastic, awesome, incredible, wonderful. I could go on and on. Their work was above and beyond my expectations. My car was ready a day early and their team was flawless. ⭐️⭐️⭐️⭐️⭐️ 

Jim Hurley's profile image
Jim Hurley 
9 years ago

Excellent customer service, and exceptional and quality work. I would highly recommend them. 

Frequently asked questions about Western Mass Collision

How is Western Mass Collision rated?

Western Mass Collision has a 4.5 star rating with 84 reviews. 

When is Western Mass Collision open?

Western Mass Collision is open now. It will close at 5:00 p.m.  

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