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For more than 25 years, Western Fireplace Supply has provided local builders and homeowners with top quality fireplace solutions. We are happy to work with clients throughout the Colorado Springs, Colorado metro area. We understand how important finding the right fireplace is. Our primary goal is to put the safety of your home and family first to respecting your budget and other needs. Our showroom has dozens of models displayed helping you visualize each model in your home. When installing your new fireplace, our qualified ... read more
1685 Paonia St, Colorado Springs, CO, 80915, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Ms Their customer service is terrible. We were left to wander the store unassisted and told to "just pick something out". None of our questions were answered and we were told that "a technician doesn't just come out to your home. You have to know what you would want." Will never do business with them and do not recommend them at all, ever!
High end products with low end service They have unique and expensive products but provided us very little customer sevice. We had a few requests that, most anywhere else would have been inclusive to price (e.g. grill set up), and none received a 'yes' response. The staff was nice and product fine, but if you want 'above and beyond' service, this is not the place.
Western Fireplace Supply has a 4.3 star rating with 213 reviews.
Western Fireplace Supply is closed now. It will open tomorrow at 9:00 a.m.
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