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Western Fire Supply
- Fire Protection Services
- El Dorado Hills, CA
About this business
Location details
4505 Golden Foothill Pkwy Unit 1, El Dorado Hills, CA, 95762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are a non-profit organization ( 22nd Wild Life ) run entirely by volunteers, and this has been by far the worst customer service experience we’ve ever had. Our order was split into numerous small shipments, many with incorrect customs declarations, causing massive and unnecessary customs and handling fees that our organization simply cannot afford. Despite multiple emails and escalation attempts, no one from management has responded to address the issue. Communication has been completely lacking. To make matters worse, af... read more
Ordered a radio holster on August 1st. Expected arrived date was August 13th. That date came and went with no response from the company. Sent them an email. They said it was on back order. Now it is August 25th. Still crickets chirping, no follow up or response about the radio holster. They were quick to take my money but I still don't have what I paid for. I won't be buying anything from them again.
Ordered a 150 dollar Kore belt through them and I am extremely disappointed. The belt buckle goes on the wrong way. As if I am left handed. Yet western supply refuses to do anything about it. Worst purchase and customer service ever !!!!!
Happy with the service provided. Ordered a pair of gloves form them, shipping was incredibly fast. Happy to support a local business!
I placed an order and was told that, due to the current fires in CA, they would have to order the 20 pairs of gloves needed. Estimated lead time was a few weeks. Within one week, the gloves arrived. I do not know what Western Fire did, but we are grateful for their hard work in making this happen.
Frequently asked questions about Western Fire Supply
How is Western Fire Supply rated?
Western Fire Supply has a 4 star rating with 27 reviews.
When is Western Fire Supply open?
Western Fire Supply is closed now. It will open at 9:00 a.m.
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