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Western Dental & Orthodontics
- Dentists
- Antioch, CA
About this business
Location details
2500 Sycamore Drive, Antioch, CA, 94509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Horrible customer service. Called for an urgent appt. Was given an option of 12:30 or 2:00pm. I chose the 12:30 appt. I arrived 15 minutes early, was taken back for xrays at 12:45. Once xrays were done, I was told the doctor needed to have lunch and I would have to come back at 2:00pm if I wanted to see him! Unbelievable!!!!!
The Staff is unprofessional and the workmanship is even worse please read all review you can prior to commiting to any business with them or any other Western Dental office.
Western dental on broadway in chula vista.. is so terrible. I went their with my young daughter on a sat for x rays and cleanings for the first time and it took 4 hours! No privacy in the actual rooms where you get the treatments and their was a bloody tooth on the floor! so gross and unsanitary, and the doctor was actually reading a wrong x ray on me...... lol the equipment was old and didn't work, it was dirty. Plus, the woman who took my x rays was making all mistakes and she seems to be not experienced at all. She had to... read more
Took 2 wks to get app. In pretty bad pain.i get there and wait for 2 hrs than exrays. Then put in chair for another hr. Some women comes in and without introducing herself tells me that all my teeth need to be pulled..then she says she can pull just 4 teeth and if I sign the papers they will do 3 dentures for $400 dollars and to write them a check .so I'm thinking at least I can get this done that day. They take impressions. Then they send me back out front where they tell me that's it and that I need to make another app. Bu... read more
The worst dental experience ever.....I had to wait 1 1/2 hr for my appointment and then all the dentist did was look at the X-rays for about two minutes and said I was done.. Besides the extra extra long wait and the dentist that didn't know what a dental cleaning was...the receptionists were very rude ....I now will pay more for dental insurance to see a better dentist.....
I had a 32 year old bridge fall out (my front 4 top teeth.) I made a phone call in panic and they had me in on the same day. I walked out with a temporary. The temporary was refreshed the next week so that I would look decent until the bridge came in. When the bridge came in it was not perfect so Dr. Santiago sent it back and I wore the first bridge until the new one came back. My appointment was moved up on arrival and yesterday I left with the most beautiful teeth I've ever had. You can look at this as mistakes were made b... read more
Western dental in Chula Vista was highly recommended to me for my dentures, but because I don't have a car, I went to North Park Western Dental. All that office cared about was getting my name on the contract. Afterwards, I was treated with inadequate pain medication, and when I complained they told me I didn't drink enough water(I had drank a half gallon)...My friend took me to her good staff in Chula Vista and their doctors had to write a letter about the poor quality of the denture and partial before I could transfer over... read more
Western Dental is the most unprofessionial company. The past two (2) years dealing w\ untrained and rude staff, bad billing practices, has left little time for dealing w\ the subject at hand...BRACES I don't recommnd this busness.
This place is a welfare clinic... do not go here! My insurance covers Access Dental and it was somewhat close to my house so I gave it a shot. My appointment was at 3:30pm... its now 5:20 and I haven't been called yet. When I walked in there were at least 60 people. (NOT KIDDING!) waiting in chairs, half of them young children. All yelling, running around... crazy. I have never seen anything like it. And more people are constantly coming in. Now there are only about 20 people, but they close in 40 min. They also take walk-in... read more
Frequently asked questions about Western Dental & Orthodontics
How is Western Dental & Orthodontics rated?
Western Dental & Orthodontics has a 2.8 star rating with 155 reviews.
When is Western Dental & Orthodontics open?
Western Dental & Orthodontics is closed now. It will open tomorrow at 8:00 a.m.
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