Westdale Jewellers

z g 

on Google

a week ago

We have been using Westdale Jewellers for almost 10 years now. Daniel and his staff have always done excellent work and always on time. Daniel has made a number of custom pieces for us and the work is always top notch. Everything from simple watch repairs to jewellery fit for a King or Queen. Prices are always reasonable for the quality of the the end product. The negative comments are not warranted. 

Jen P 

on Google

a month ago

I have mixed feelings about this review, as Daniel sounds knowledgeable and seemed genuinely apologetic for the interaction; however the experience I've had with Westdale Jewellers caused sleepless nights and much more stress than I ever anticipated from such a longstanding local business. To be succinct: - Deadlines were not met and work was not started after 4x the amount of time had passed. - It was impossible to reach the shop by phone or email in a timely manner, we had to visit in person several times. - Multiple verba... read more

James Troisi 

on Google

3 months ago

I have lost my patience with Westdale Jewelers. I dropped three watches for various repairs on August 2nd. Daniel told me he would call me with a quote before starting the work. That didn't happen. He sent all three watches to someone in Toronto to do the work, after telling me he may send only one of the watches to someone else if he could not regulate it to spec. It is now September 20th and no progress has been made. I have left several emails and phone messages with his answering machine as well as a lady who works there... read more

Chris Vanderlubbe 

on Google

5 months ago

The same as all other reviewers, dropped off for sizing, mentioned a week for turn around - took much longer, had to follow up many times, didn't know who I was or what was going on every time, 3 weeks and the job was not done, decided to take back jewellery due to incompetence. 

Sandra Milne 

on Google

7 months ago

The store owner, Daniel, is severely disorganized, which is a terrifying thought when you leave with him your precious jewelry. A week after I dropped of my ring for repair, I called for a update and he could not find my ring at that time. He said he would call me back which he did not do. The following week, I went in the store to ask about my ring. He finally located it somewhere in the back, but he said it would require more work than he thought. We agreed on a later pick up date. When I called on the day I was supposed t... read more