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West Valley Urgent Care

3.2

About this business

West Valley Urgent Care has been serving the Phoenix-metro and west valley since 1997. We strive to be different from other Urgent Cares and ERs. With little to no wait times at all three of our brand new and relaxing facilities we work hard to provide you with the best service possible. With three convenient locations in Phoenix, Glendale, and Surprise we are never too far away! We serve Phoenix, Glendale, Peoria, Avondale, Litchfield Park, Laveen, Goodyear, Sun City, Sun City West, Youngtown, Lake Pleasant, Arrowhead, and ... read more

Location details

17218 N 72nd Dr #101, #100, Phoenix, AZ, 85308, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.293 reviews
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Scott S.'s profile image
Scott S. 
12 years ago

Taking four months to process a refund on an over payment isn't acceptable in any business. Your policies border on out right being a Thief. You staff is rude and your company shouldn't be allowed to exist. 

E A.'s profile image
13 years ago

Three hour wait to see a medical assistant then 3 hours longer as 2 more medical assistants and a Nurse Practitioner take turns trying to remove my ear wax. After 6 hours I gave up and decided to go to a real doctor to finish the job. This is an office with incompetent staff that I will NEVER again use. You would be wise to go elsewhere. 

Jim Ronco's profile image
Jim Ronco 
14 years ago

Half and half – Well the Doctor was good, smart, courteous but after that, OMG the refill department is simply not with it. All I needed was a refill and after nine telephone calls, still no results. Ever need a medicaine refill when you are traveling? and running low? It's easier to get a meeting with the president than simply get them to refill a basic simple med!! How about faxing me a copy of my test results for my records, "You want it when?" just someday would be nice, during my lifetime. and when the time for a blod d... read more

blm321's profile image
17 years ago

Fast, Friendly and Docs are FANTASTIC – I have been to this Urgent Care with my teenager on several occasions. Front office is friendly and that in itself is hard to find. Everytime we needed to be seen, the wait was short and the doctors were great. We love it there so much, we are both full time patients on the Internal Medicine side now! I have never had a bad expierience with anyone there...including Billing! Everyone seems to be on top of their game! 

chezshore's profile image
chezshore 
17 years ago

Business office is non-responsive – This office is apparently able to process insurance payments, but we have waited almost a year for a refund that is due. Less than $100.00. We have called more than TWENTY times, each time they say they are cutting a check. 

glass07's profile image
17 years ago

west valley urgent care – I brought my Daughter into West Valley urgent care with a laceration on her finger and I was very impressed with the quick and friendly service I received from the front office who then took my daughter into the back right away and made her as comfortable as possible.The doctor came right in and looked at my daughters finger and made sure she was OK and reassured her that he will take good care of her and he did.I would highly recommend this Urgent care to anyone who needs medical attention and want... read more

MsPHX's profile image
17 years ago

WVUC Makes being sick a lot easier... – Short wait times, wonderful physicians, i even had a great time with the front office staff... so friendlyl!!! I'd definetly go back. 

Nevalee's profile image
17 years ago

West Valley urgent Care – I didn't have to wait long. The front office staff was very friendly and helpful. The Dr.s where smart and inciteful. 

GRANDPRIXGTP06's profile image
GRANDPRIXGTP06 
17 years ago

Excellent service, friendly staff and knowledgable physicians. I came in through this urgent care for a sinus infection and I was well cared for by the doctor and the staff. They were all great and I would highly recommend this urgent care facility to anyone who may need it. 

Frequently asked questions about West Valley Urgent Care

How is West Valley Urgent Care rated?

West Valley Urgent Care has a 3.2 star rating with 93 reviews. 

When is West Valley Urgent Care open?

West Valley Urgent Care is closed now. It will open tomorrow at 9:00 a.m. 

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