West Townes

Nicole 

on Google

a week ago

I hate leaving bad reviews, but this situation really needs to be addressed. When I shared my concerns, they were ignored and passed along without any resolution. I have an assigned parking stall, with the vehicle plate information linked to it, which my daughter was using for her SUV that was gifted to her after her grandfather’s passing. The SUV was parked with a flat tire while she saved up for repairs, insurance, and registration. Instead of speaking directly to their neighbor, a tenant called by-law, resulting in the SU... read more

Michael Stevens 

on Google

2 weeks ago

The leasing specialist had the move in inspection form already checked off that everything was fine and we did not do a walk through. I was told that the carpets would be cleaned and they were not. I spent 8 hours over 3 nights cleaning the carpets and there are areas that are beyond cleaning. I am not able to sleep in the primary bedroom due to the smell of pets in the carpet. There are 3 windows with broken hardware and one that does not work. Overall, I am unhappy and my leasing agent has yet to get back to me. 

Jen Addicott 

on Google

3 months ago

Update- The street lamp is repaired, which I am thankful for as it was disturbing my sleep. Regarding the thorny bush/tree, results were disappointing. The contractor trimmed the branches as well as the treelings along the sidewalk. Left the bigger branches next to the compost bin and the smaller ones are still on the ground under the trees. The other treelings along the common area and unit towards the water faucet are still there. Honestly, I am not happy with this job. 

Jen Addicott 

on Google

3 months ago

Sincerely thinking of moving out. Common areas are not well maintained. My requests for maintenance got ignored. We've been here for years and they have yet to do anything about the garbage and illegal dumping. Honestly, so tired of looking outside the window and looking at garbage and overgrown, uesless trees. Also we have had issues for months with the water bill not arriving on time for months until last month when someone actually gave me a print out at my door. It's 2025 and that's absolute waste of paper ehen it could ... read more

Alesha Carson 

on Google

7 months ago

We would like to thank Alice Hirtle our new property manager at West Townes in Cochrane. She is a delight to have on board, and we look forward to her get it done attitude 🩷🙌🏻. We were introduced to her when we received notice we were getting a new manager and that we had won free rent in the contest they were running that we had entered. It was a blessing as rent when we started here was $1495.00 in 2020 and now is $2245.00 in 2024. In just mere years it’s almost doubled. The contests are a nice gesture to the increase o... read more