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West Town Mall

4.4

About this business

West Town Mall is a wonderful climate controlled indoor mall conveniently located off exit 380 on I-40. Considered the premier shopping destination in East Tennessee, our mall boasts more than 150 stores, over 40 of which are exclusive to this area. Find that perfect gift for a friend or a special indulgence for yourself at any of our fine stores like The Cheesecake Factory, Apple, Sephora, Coach or Forever 21. You can shop to your heart's content, pamper yourself at one of our fine salons, take in a movie at Regal Cinemas, ... read more

Location details

7600 Kingston Pike, Ste 1110-A, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.411,200 reviews
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Stephanie F.'s profile image
Stephanie F. 
11 years ago

Horrible, horrible, horrible! Went in to have daughter's eyes examined. Told it would be just a few minutes. Asked if we had insurance (we did) and completed forms for filing claim. After waiting over an hour and watching people walk in and out. When I inquired as to "how much longer"...was told that they see "cash paying customers" first and that our insurance will be verified as soon as they can, but they had to take care of these "people" first. When I requested my paper work be shredded so we could go somewhere else, sta... read more

scjl's profile image
15 years ago

WRONG LENSES – I went to the location at 7600 Kingston Pike Knoxville Tn, in West Town Mall, I arrived at 4:00 to purchased Two pairs of glasses at the advertised special (two pairs for $99) picked out a pair of regular and a pair of sunglasses both perscription. The total came to $257.85? I needed the glasses so i went ahead with the purchase, was told to be back for pick up at 7:00. When i arrived back at the store they had to look for my glasses, I then noticed that the lenses were in the wrong frames!! Was told they coul... read more

Frequently asked questions about West Town Mall

How is West Town Mall rated?

West Town Mall has a 4.4 star rating with 11,200 reviews. 

When is West Town Mall open?

West Town Mall is closed now. It will open on Monday at 9:00 a.m. 

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