West Sacramento Family Eye Care Center Optometry

punkzilla76 

on Google

a month ago

Have been a loyal customer for many years. Apparently they have a policy to not even give you an appointment if you don't have insurance. No out of pocket or private pay options are considered. No insurance = no appointment. I had a lapse in eye coverage and they would not even give me an appointment even though my coverage had been re-initiated. They initially gave me an appointment, then called me and canceled it because they forgot to get my insurance information. Not a great way to keep a long time customer. 

Kimberley Coulter 

on Google

4 months ago

After more than 10 years of being a loyal patient, I am deeply disappointed to say that I will no longer be returning to this office due to the unprofessional and rude treatment I received from Dr. Mega H. Anasco, OD. During my recent visit, I opted not to have my eyes dilated, which led to an unnecessarily condescending and hostile response from Dr. Anasco. She scolded me in a mean and dismissive tone, stating she could not assess my cataracts because I had declined dilation. When I inquired further, she responded dismissiv... read more

Hugh Boyd 

on Google

11 months ago

I had an amazing experience getting my annual eye exam here. The optometrist was very knowledgeable, taking the time to make sure I understood my prescription and any eye health concerns. I never felt rushed, and the whole visit was comfortable. The staff was super friendly and helped me pick out a stylish pair of frames. The quality of the lenses was outstanding, and the prices were more than fair considering the level of care and attention to detail. I will definitely be coming back! 

Romal Hamidi 

on Google

a year ago

Very poor customer service. Called them to re-schedule my child’s appointment. They refused to reschedule it so they told me that my insurance was changed. However, the insurance is the same. Front desk people are very rude.