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West Penn Power
- Electricity Suppliers
- Greensburg, PA
About this business
FirstEnergy’s 10 regulated distribution companies comprise the nation’s largest investor-owned electric system, based on serving six million customers in the Midwest and Mid-Atlantic regions. FirstEnergy Corp. was formed in 1997 through the merger of Ohio Edison Company and Centerior Energy Corporation.
Location details
800 Cabin Hill Dr, Greensburg, PA, 15601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had nothing but good luck with this company, When I need to call they are always professional and friendly. Sometimes their Que gets busy, but they call me back when it's my turn. The rates, to me, are good, I'm from Fl, so the difference in rates is much lower than Fl. I am in Pa. now and glad they are my electric company, and their online website (first energy) is very user friendly. Thank you West Penn Power.
Two of your service people, Matt Fontanazza and John Pawlowski, responded to a service call at my house when a fallen tree limb took out my power lines. They were extremely professional and diligent, staying from 11pm to past 2 in the morning to get the job get done. Very, very appreciative of their excellent service and help.
I can't get a bill in the mail. I can't get a hold of a human to answer the phone. I tried to enroll on line bill paying and all Iget is third party asking for credit card information.???
Horrible customer service, came and put a new meter in the front of my house destroyed my bushes and shrubbery refused accountability and told me it was my problem. I have never seen a Company so out of touch with their clients. I would recommend a different energy provider.
If I could give this company 1/3 of a star I would, I cannot believe how this is still in business? Duquesne Light is so much more responsive then these people. WE as a consumer should be the most important. HIRE more friggin workers…. People more people through school so you actually have a line of work. Duq will put this company out of business but I hope it is sooner than later. In the MIDDLE of a friggin pandemic WEST PENN fucked us for 4 days straight and counting.
Shame we have to give them one star--should be ZERO! Insist you must have smart meter--but still come around and read the meter! Say, you must install a smart meter so they do not have to enter your yard for readings...yet today a West Penn Employee rings my doorbell 3 times w/in seconds! Like a little kid! I ask Can I help you? Says, here to read the meter! OK, read it, y u ringing my doorbell 3x?! Idiots! Rude! Worst Power company ever! With super high rates!!!
Frequently asked questions about West Penn Power
How is West Penn Power rated?
West Penn Power has a 1.4 star rating with 623 reviews.
When is West Penn Power open?
West Penn Power is closed now. It will open at 9:00 a.m.
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