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West Orange Motors
- Automotive
- Orange, NSW
About this business
Location details
31 Molong Rd, Orange, NSW, 2800, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Five stars really isn’t enough. The team and particularly Janita Kelly were so helpful throughout the whole process of enquiry, negotiation, sale, delivery and after care, it was incredible. Even though I live in Sydney, I would definitely get another car from West Orange Motors when I next need one. And the train ride from Sydney is a great way to get there, complete with Janita meeting us at the station and taking us to the dealership.
Their receptionists are terrible. Every time that I need to call them, they will "call me back." When? They could not tell (if it happened). Shocking service.
Below 0 stars. Without a doubt, the worst service I have ever experienced in my life. I had a minor issue with my car covered under warranty, however everyone was so incompetent that it took nearly 3 months to finally fix it (after replacing the wrong part 3 times). Staff are intentionally evasive, agree with you without having any idea what they're talking about, can't keep records. No record of my car being there for an entire day. One time they called to see when I could bring the car in and it had already been in their p... read more
I have recently had dealings with Jake Peterson, Used Cars Buyer for Orange Toyota. The sale of our vehicle was a reluctant one, due to medical reasons. Jake showed great empathy in dealing with my husband and spent a large amount of time including him in the process and assisting him to gain a level of confidence in the deal. At all times Jake was professional and was very clear in explaining the process the deal would take. Jake went over and above by collecting the vehicle after hours (with his partner after work) to ease... read more
Elyse was so rude to me this morning when I was trying to raise genuine concerns about whether my service has been done correctly. Very poor customer service - I assume it’s because WOM have relinquished jeep and want nothing to do with it. Very disappointing given all I was requesting was for someone to simply have another look to check that the service (that I have paid to have) has been carried out correctly in light of my vehicle not feeling right.
Frequently asked questions about West Orange Motors
How is West Orange Motors rated?
West Orange Motors has a 3.3 star rating with 36 reviews.
When is West Orange Motors open?
West Orange Motors is open now. It will close at 5:30 p.m.
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