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West Mill Gardens

3.5

About this business

This collection of 635 garden-style apartments boast several different offerings that range in size from 775 to 1,810 square feet of living space and include 1, 2 or 3 bedroom apartments. With a community swimming pool, tennis courts, playground and courtyard, it is the perfect place for a family. Each newly renovated residence comes with a number of amenities such as dishwashers, refrigerators, air conditioning & hardwood floors throughout. Residents enjoy the convenience of having 24-hour emergency maintenance, off-street ... read more

Location details

115 Old Short Hills Rd #461, Ste 4, West Orange, NJ, 07052, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.5154 reviews
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Danielle C.'s profile image
Danielle C. 
a year ago

Steer clear Living in this apartment complex was a regrettable decision. The management was incompetent, with constant turnover leading to confusion and unresolved issues. Maintenance requests were ignored or poorly executed, leaving residents to deal with malfunctioning appliances and plumbing problems. The noise levels were intolerable, with thin walls offering no reprieve from the constant disturbances of neighbors. To top it off, the promised amenities were either non-existent or in such disrepair that they were unusable... read more

Mary W.'s profile image
3 years ago

Thin walls Can hear someone sneeze. The walls are very thin. Young noisy tenants 

Nicole M.'s profile image
Nicole M. 
3 years ago

Too Noisy Like many of the other complaints - I moved out because I was on the lower level and the noise from my upstairs neighbor was unreal. It literally sounded like he was in my apartment. I could hear his conversations, footsteps, and even his phone vibrating. I could hear him pushing the buttons on his microwave. It’s a nice apartment with lots of storage, but the noise makes it not worth it for the price, especially on the lower level. 

Andressa P.'s profile image
Andressa P. 
4 years ago

apartments are nice but you don’t have life quality I’m just finishing my lease with them and I realized that most of apartments administered by garden communities the tenants have the same complaint. They invest in cheap apartments that have thin walls, and renovate it but keep the hard floor of the second level the way it is. Which is NOISY. It feels like there is just one layer of wood between you and your upstairs neighbor. In the begging the footsteps felt like it was inside my apartment. Having someone squicking and st... read more

Ahmad S.'s profile image
Ahmad S. 
7 years ago

Terrible place to live! Paper thin walls, you can literally hear your neighbors conversations, what they’re watching on TV. Good luck getting any rest at night with the noise. Also, the management office will do everything they can to keep your security deposit 

Business response:

Hi there, We would like to get some more details about your experience with us. Unfortunately, we have no way of contacting you without a name. Please contact us at (973) 731-6282 when you have an opportunity. Sincerely, West Mill Gardens Management 

Katie F.'s profile image
Katie F. 
7 years ago

NOT WORTH IT The walls are way too thin, I can hear my neighbors as if they are in the room and my apt shakes anytime they walk. people don't clean up after their dogs when there is bags & garbages placed throughout the complex. They don't even attempt to shovel snow or make any type of paths in over a foot of snow. Power goes out if I even use the toaster while AC is on in the summer and Maintainence has to come fix it. Overall I cannot wait until my lease is up. Highly overpriced for what you get. 

Business response:

Katie F, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (973) 731-6282 at your earliest convenience to discuss how we can turn your experience into a positive one. Sincerely, West Mill Gardens Management 

Wendy C.'s profile image
Wendy C. 
9 years ago

Unhappy I have lived at West Mill for four years and am luckily moving out at the end of the week. My (now) husband and I moved out of our family's home and into this complex and we were so excited. Our one bedroom apartment was spacious and well-kept. No complaints in this area. Unfortunately, everything else is not so great. Neighbors are all loud and rude. Leasing office does not care about complaints. Maintenence does not "maintain" th property and tenants are disgusting - leaving trash and dog waste everywhere. Snow rem... read more

Jennifer S.'s profile image
Jennifer S. 
9 years ago

West mill I have lived here for 12 years the maintanence has always been top notch they come when they say they will and fix things the first time it is quiet and well maintained outside. Right across the street from the hospital and near public transportation 

Business response:

Thank you for being a long time resident at West Mill Gardens! We value your residency as well as your feedback and hope that you will continue to be happy at our community for many more years! Sincerely, West Mill Gardens Management 

Courtney G.'s profile image
Courtney G. 
9 years ago

West Mill Gardens is the place we've been looking for! After a bad experience at our last apartment, West Mill Gardens offered a refreshing, friendly experience. Our 1 bedroom has beautiful hardwood floors with plenty of windows that creates an open, sunny environment. The walls were painted and every room was spotless when we moved it. The parking situation is great, especially if you ever have visitors. While all parking is free, there are garages available for $70 if you'd like which is a nice, cheap option to have. The p... read more

Business response:

We want our community to be a place you are proud to call home and we appreciate you taking the time to share your experience with us. We hope that you will continue to be happy for many more years. Sincerely, West Mill Gardens Management 

Frequently asked questions about West Mill Gardens

How is West Mill Gardens rated?

West Mill Gardens has a 3.5 star rating with 154 reviews. 

When is West Mill Gardens open?

West Mill Gardens is open now. It will close at 4:00 p.m.  

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