West Michigan Family Heath: Opolka Cindy MD

Betsy McKinney 

on Google

2 weeks ago

I wanted to like this office and providers. I really did! Office staff is nice. Clinical staff is nice. My concern is that I see a PA far too many times in this office. In 3 years, I have seen my doctor only about 4/17 -5/18 times. No offense to PAs, but they are not doctors and when I have more than the sniffles, I want an MD or a DO. Recently there seems to be a high turnover in PAs.. The new ones act like beginners, unsure of themselves and not polished professionally. When I am sick and not feeling well, this only makes ... read more

Nicole Grant 

on Google

2 months ago

Called for 2 days and can't even get someone on the phone to schedule. 

Alyssa Riemersma 

on Google

2 months ago

I don't understand all the bad reviews on here. I've been coming to this practice since I was 18(i'm now 33). I've seen many different doctors and PAs and it doesn't bother me. Nobody has been overtly rude to me, sure I've had some more serious to the point folks, but this is a medical office not customer service. I've never had an issue getting care or with the front desk staff. I've recommended quite a few people here when they were having difficulties with other practices and they were able to get better care here and hav... read more

Alexandra Oosse 

on Google

6 months ago

I have been going here for almost 20 years with Dr. Opolka as my doctor. She has seen me through ups and downs in my health and advocated for me when I needed intermittent FMLA in the past. The office will get you in very quickly if you have an acute issue and they have PAs/an NP that are very helpful when your doctor isn't in. They recognize when a health issue isn't in their wheelhouse and will make sure an appropriate specialist referral is made instead of overstepping boundaries. The only issue I ever had was communicati... read more