West Mendip Hospital

Lizzy Henry 

on Google

a week ago

What an amazing efficient place. After phoning the hospital I was advised to go into the urgent treatment centre at the hospital the next day. Amazing staff, friendly, reassuring and so efficient and definitely went the extra mile. A really clean organised place where you are assessed, advised and treated. I can't recommend this place enough. By doing this i hope it doesn't become overwhelmed but this had to be reported as its a jewel in Glastonburys health service. Liz Henry 

Michelle Evans 

on Google

2 weeks ago

Took a casualty today with a groin injury. Really slow and the Nurses have been rude. Expecting all in the waiting room to be walking. When we explained that he couldn't walk she asked if it was an injury. So clearly had not read his notes. Then makes me question their triage process. I have been here twice with 2 different casualties and they have been rude and unsupportive. Why go in to care if you do not care? In their defence slightly I had heard a number if check ins that should have been presented to their GP rather th... read more

Emma Weeks 

on Google

2 weeks ago

I had an absolutely awful experience at west mendip hospital, no care for patients whatsoever, want to hurry you along and it felt like the nurses didn't really want to be there! I will not be going there again. A waste of time 

Tim Hill 

on Google

2 months ago

I accidentally walked through a clinical area next to the Day Treatment Waiting area whilst looking for a vending machine. Totally my mistake as I didn’t see the sign. I was spoken to really badly by an exceptionally rude nurse. She had a go at me loudly enough for other patients to hear. It was embarrassing. I accept I was wrong but good manners cost nothing. 

Romy Dawson 

on Google

2 months ago

I went into minor injury’s with a bad ankle and foot injury. Reception staff were attentive and helpful. Wait for initial consultation wasn’t bad maybe 10-15 mins although the consultation didn’t feel the most productive. I then had to wait a further, much longer, wait time. Expecting x-rays or scans I thought this would be normal to give them chance to arrange the scans however after the long wait I was taken into another room to almost have the exact same conversation where they lightly ran their hand just along my calf an... read more