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West Lakes Medical Equipment
- West Des Moines, IA
About this business
Location details
5950 University Ave, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the most incompetent business I have ever worked with in my life. I took in my script for a procedure 6 weeks in advance....was told oh...order more as your insurance allows for this yearly. So I did.........but GUESS WHAT R****...I get to pay for all of it....wait...less $6. One pair of the support hose did not fit due to improper measurements........but I have to eat those....the other pair I am TRYING TO RETURN but now that is a problem getting a refund!!!!!???? DID I MENTION I GOT THE SOCKS TWO DAYS BEFORE MY PRO... read more
You know why l
My husbands harness for his CPAP broke, and he didn't have another one. He ordered on 12/3, told them he had to go without his CPAP until a new harness arrived. They did not ship it until 12/19. We will be going elsewhere for his supplies from here on out.
I have dealt with business since 2012 when I was diagnosed with sleep apnea. They have always been polite and helpful to me. My 9 year old CPAP machine died yesterday and the two ladies I spoke with helped me with registering my recalled respironic, contacting my pulmonary doctor make an appointment and liaisoning with the two to get a loaner CPAP until the pandemic shortages allow me to buy a new one. My husband is COVID positive and they were willing to do drive up in order to get this loaner to me same day. Now that was d... read more
Terrible customer service. They do not bill properly, rude employees on the phone, and delays on shipping.
Frequently asked questions about West Lakes Medical Equipment
How is West Lakes Medical Equipment rated?
West Lakes Medical Equipment has a 2.1 star rating with 26 reviews.
When is West Lakes Medical Equipment open?
West Lakes Medical Equipment is open now. It will close at 6:00 p.m.
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