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West Jefferson Chevrolet Service

4.5

About this business

GM Certified Internet Dealer, GM Certified Used Vehicles 

Location details

1773 Mt Jefferson Rd, West Jefferson, NC, 28694, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.555 reviews
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Daimon's profile image
a year ago

Found the car we were looking for on CarGurus, called to confirm it was still available and dealt with the Internet Manager. Set up an appointment and asked in advance what all of the fees were associated with the purchase. We drove 2 hours to buy the car and then agreed to a price and a trade evaluation. Dealer surprised us with extra fees and price changes in finance. There were 3 extra fees with names like "electronic processing fee", "convenience fee", etc. In addition, the price of the vehicle was changed by $249 and I... read more

Guru9FGTRY's profile image
Guru9FGTRY 
2 years ago

The dealer was very helpful. We had a motorhome that we wanted to sell before buying a truck that the dealer had on the lot. I mentioned the need to sell the motorhome before buying the truck and the manager called a friend who had an RV sales business' The dealer described the motorhome to the RV dealer and we had an offer within five minutes. We came back in two days and completed the transaction. Everything was completed in about an hour and a half. Excellent, friendly service. 

GuruS94C6's profile image
GuruS94C6 
3 years ago

These guys are the Best of the Best!!John Roten made it a Great experience!! Always keeping me updated on my purchase of my 68 chevelle that I purchased from out of State.Just want to give a shout out to Johnny the General Manager for making sure it was a smooth transaction! 

Guru9TQ9L1's profile image
Guru9TQ9L1 
3 years ago

Had a good experience until I checked My credit…. I specifically told these guys twice to only send My application to one finance Company . The manager tried to give me the salesman garb I was adamant one Company … Come to later find out they totally ignored Me and sent it to 10+ company’s I financed with the Company I told them to send it to at a decent rate. No excuses to just ignore the customer and do what you want…. For this reason I would not recommend this dealership Total disregard for the Customers wishes…. 

Business response:

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The West Jefferson Chevrolet Buick GMC Team 

David's profile image
4 years ago

Great to work with 

Business response:

Thank you for this amazing rating, David! We really appreciate your business. Sincerely, The West Jefferson Chevrolet Buick GMC Team 

Phil's profile image
4 years ago

Excellent 

Business response:

Thanks for the perfect rating, Phil. We're pleased that everything went well for you! Sincerely, The West Jefferson Chevrolet Buick GMC Team 

Terry's profile image
4 years ago

They were very responsive 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The West Jefferson Chevrolet Buick GMC Team 

Kevin's profile image
4 years ago

i spoke to a salesman and he was to check with the parts department and get back to me but has yet to call back since he said he would. lack of customer service 

Michael's profile image
Michael 
4 years ago

Very nice folks, they answered all my questions and were very professional, if I am in the hunt for a car again in the future they'll be one of the first dealerships I look to. 

Frequently asked questions about West Jefferson Chevrolet Service

How is West Jefferson Chevrolet Service rated?

West Jefferson Chevrolet Service has a 4.5 star rating with 55 reviews. 

When is West Jefferson Chevrolet Service open?

West Jefferson Chevrolet Service is closed now. It will open tomorrow at 8:00 a.m. 

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