West Jefferson Chevrolet Service

Daimon 

on Cargurus

2 years ago

Found the car we were looking for on CarGurus, called to confirm it was still available and dealt with the Internet Manager. Set up an appointment and asked in advance what all of the fees were associated with the purchase. We drove 2 hours to buy the car and then agreed to a price and a trade evaluation. Dealer surprised us with extra fees and price changes in finance. There were 3 extra fees with names like "electronic processing fee", "convenience fee", etc. In addition, the price of the vehicle was changed by $249 and I... read more

Guru9FGTRY 

on Cargurus

2 years ago

The dealer was very helpful. We had a motorhome that we wanted to sell before buying a truck that the dealer had on the lot. I mentioned the need to sell the motorhome before buying the truck and the manager called a friend who had an RV sales business' The dealer described the motorhome to the RV dealer and we had an offer within five minutes. We came back in two days and completed the transaction. Everything was completed in about an hour and a half. Excellent, friendly service. 

GuruS94C6 

on Cargurus

3 years ago

These guys are the Best of the Best!!John Roten made it a Great experience!! Always keeping me updated on my purchase of my 68 chevelle that I purchased from out of State.Just want to give a shout out to Johnny the General Manager for making sure it was a smooth transaction! 

Guru9TQ9L1 

on Cargurus

3 years ago

Had a good experience until I checked My credit…. I specifically told these guys twice to only send My application to one finance Company . The manager tried to give me the salesman garb I was adamant one Company … Come to later find out they totally ignored Me and sent it to 10+ company’s I financed with the Company I told them to send it to at a decent rate. No excuses to just ignore the customer and do what you want…. For this reason I would not recommend this dealership Total disregard for the Customers wishes…. 

David 

on Cargurus

4 years ago

Great to work with 

Phil 

on Cargurus

4 years ago

Excellent 

Terry 

on Cargurus

4 years ago

They were very responsive 

Kevin 

on Cargurus

4 years ago

i spoke to a salesman and he was to check with the parts department and get back to me but has yet to call back since he said he would. lack of customer service 

Michael 

on Cargurus

4 years ago

Very nice folks, they answered all my questions and were very professional, if I am in the hunt for a car again in the future they'll be one of the first dealerships I look to.